Facilities Administrator

4 days ago

Warwickshire, United Kingdom Mace Full time

The opportunity

To provide an ‘exemplar’ professional front of house reception service to a VIP corporate client base demonstrating a positive and ‘can-do’ attitude to service provision requests and ensuring reception services are always provided during the clients’ contracted hours of business.

Your responsibilities will include:

- Receiving and welcoming all visitors and clients to office reception.
- Providing calendar management, answering and screening of incoming calls, routing for action and follow up.
- Ensuring the highest standards of service and technical support are provided and visible at all times.
- Ensuring personal appearance and presentation, is of a very high standard, wearing issued uniform as part of the professional service objective.
- Maintaining the professional image and reputation of the Macro company brand and client in all contact with clients, suppliers and internal staff.
- Reporting front of house maintenance and cleaning faults and ensure satisfactory completion.
- Reporting any security issues/breaches with immediate effect and escalated to the appropriate senior manager on site.
- Ensuring client or customer issues, concerns or complaints are dealt with both effectively and timely and communicated accordingly.
- Receiving and greeting all visitors/contractors to the building, including clients and suppliers and contacting hosts to announce their visitors’ arrival immediately.
- Signing all visitors into/out of the building by following the company/clients local security protocol/procedures and ensuring that visitor badges are returned and to trend footfall numbers on a daily/weekly/monthly basis.
- Providing on-site operational management support to the customer experience manager, events manager, the wider FM team and supply chain to maintain service delivery excellence.
- Maintaining effective communication with local clients and service providers, as well as with the wider Macro in-house team and those based remotely.
- Checking and controlling all tickets (fm24) SLA requirements raised for the resolution of the FOH.
- Maintaining and respect client confidentiality and intellectual property rights at all times and employee confidentiality in conjunction with Mace information security protocols and GDPR.

About you

You hold a recognised qualification. You are trained in First Aid & Fire Safety. You are proficient in MS Office suite and working knowledge of room booking and switchboard, CAFM systems.

You are digitally savvy, can build lasting client relationships and lead strong, motivated teams. You will be hungry to grow your career and enjoy the opportunities Mace has to offer.

  • Contract Administrator

    6 days ago

    Warwickshire, United Kingdom Highfield Professional Solutions Full time

    **Facilities Administrator** **Nuneaton** **The Company** Our client has recently been awarded a 7-year contract for the maintenance and improvement of the Defence Built Estate, to include in excess of 20,000 assets. They are a new business, formed to deliver infrastructure, asset, and facilities management services into the UK Defence Sector. They are a...

  • Contract Administrator

    6 days ago

    Warwickshire, United Kingdom Highfield Professional Solutions Full time

    **Contract Administrator** **Nuneaton** **£18-20k** **The Company** Our client has recently been awarded a 7-year contract for the maintenance and improvement of the Defence Built Estate, to include in excess of 20,000 assets. They are a new business, formed to deliver infrastructure, asset, and facilities management services into the UK Defence...

  • Facilities Client Contract Manager

    4 days ago

    Nuneaton, Warwickshire, United Kingdom Unipart Full time

    Facilities Client Contract Manager Field based – Unipart sites as required £90,000 plus car / car allowance, 33 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme As the Unipart Facilities Client Contract Manager, you will lead the strategic development and operational...

  • Facilities Client Contract Manager

    4 days ago

    Nuneaton, Warwickshire, United Kingdom Unipart Full time

    Facilities Client Contract Manager Field based – Unipart sites as required £90,000 plus car / car allowance, 33 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job As the Unipart Facilities Client Contract Manager, you will lead the strategic development and operational...

  • Mobile Fm Coordinator

    6 days ago

    Warwickshire, United Kingdom cms Full time

    **Mobile FM Coordinator** **Coleshill - Mobile Role as and when required** **Monday to Friday 8am to 4pm** **Up to £25,000 per annum** **Temp to Perm** Our client is a leading facilities management company working on an exciting recently won contract based within the Coleshill area. The role will include client site visits as and when required, however...

  • ADASAD Project Lead

    1 week ago

    Warwickshire, United Kingdom | Aston Martin USA Full time

    Department overview:Aston Martin is built upon the passion skill and creativity of the people who dedicate their working lives to the most iconic brand in the world. Every intricate stitch beautifully expressed line and the stirring noise of our engines is a manifestation of the desire and collective spirit to create the most beautiful cars: the soul of...

  • Race Operations Executive

    4 days ago

    Warwickshire, United Kingdom Jaguar Land Rover Full time

    REQ ID: 114295 JOB TITLE: Race Operations Executive SALARY: Competitive POSTING END DATE: 24.03.23 LOCATION: Warwickshire Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and...

  • Housekeeping Laundry Assistant

    1 week ago

    Warwickshire, United Kingdom Bupa Healthcare Full time

    Housekeeping/Laundry AssistantAlveston Leys Care HomeKissing Tree LaneAlvestonStratford Upon AvonWarwickshireCV37 7QN12.60 - 13.60 per hour dependent on experience and qualificationsPermanent contract - 30 hours per weekShift times can be flexible - shift pattern will include alternate weekendsWe make health happenHere at Bupa we support those when they need...

  • Assistant Project Quantity Surveyor 7108

    1 week ago

    Warwickshire, United Kingdom We build homes for sale or rent across the country Full time

    Title:Assistant Project Quantity SurveyorContract Type:Permanent Full time 35 hoursSalary:35951 - 39531 per annum dependant on experience plus 1300 Essential Car User AllowanceGrade: 7Reporting Office:West Ham Lane Stratford LondonPersona:20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) (home office and site...

  • Platform Engineering Lead

    1 week ago

    Warwickshire, United Kingdom | Aston Martin USA Full time

    Department overview:IT plays a critical role at Aston Martin (AML) as a core business enabler driving Enterprise Resource Planning (ERP) Customer Relationship Management (CRM) and Product Lifecycle Management (PLM) strategies and implementations as well as supporting the new era of technological innovation driving the transformation from legacy systems to...