Customer Service Agent

7 days ago


Sudbury, United Kingdom Prolog Fulfilment Full time

£11.44 per hour for all ages - No Telephones

Must be 18 years or over

Contract type: 3 Month Contract with view to Perm position

Hours of work: 37.5 hours a week, any 5 days out of 7.

9.00am - 17.30pm with an hour unpaid lunch Mon-Fri, once fully trained, 1 weekend day and 4 week days.

Based at: Prolog House, Milner Road, Chilton Industrial Estate, Sudbury Suffolk, CO10 2XG

Introduction:
Due to Team Expansion we are seeking individuals to join our prestigious account based on Chilton Industrial Estate in Sudbury.

Skills/experience required:

- Excellent written and verbal communication skills
- Good IT literacy skills
- Able to work under pressure meeting quality and productivity targets whilst maintaining high levels of customer care
- Put the customer first and take personal responsibility to resolve customer queries seeking advice where appropriate
- Ability to handle large volumes of electronic communications with high levels of accuracy, excellent grammar and punctuation
- To be able to make decisions quickly and confidently

Pay: £11.44 per hour

Schedule:

- Day shift

Work Location: In person



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