Administrator (Credit Control)

1 day ago


Otley, United Kingdom Workwell Full time

**A great opportunity for someone who would like to become a Credit Controller.**

**This role is an apprenticeship Opportunity - Full and on going training is offered for this role, with a full time perm opportunity on successfully completing the apprenticeship.**

To support the Credit Control team through administrative needs. You must be flexible, patient, always going above and beyond for your team and the clients you will be speaking to on a daily basis.

The role Is based at our offices in Otley, Leeds. Beautiful areas, dog friednly office. Hybrid attached to the role after 6 months, depending on performance.

**Main Responsibilities**
- Actively checking the ledger for reconciliations and credit increases where needed daily / weekly.
- Sending controllers bank updates 3 times daily - Morning/Lunch/Afternoon.
- Responsible for onboarding new clients and ensuing those accounts are set-up accurately by contacting these clients.
- Checking Experian reports on clients before requesting credit checks from insurers to make as we can self underwrite.
- Escalating accounts where agencies have requested higher limits, but the insurance advises a maximum to management team to review.
- Chasing remittances for unallocated cash on the ledger with the assistance of the controllers.
- Assisting outsourced team with morning allocations by sending remittances and reviewing account allocation before posting onto ledger.
- Escalations to management where required for agency disputes on credit limits. - Additional Support to the Legal Team

**Skills, knowledge and experience (Training offered)**
- Team Player
- Ability to build inter-departmental relationships
- Multi-tasker
- Good communication skills -written and verbal
- Ability to prioritise
- Ability to demonstrate initiative
- Confident and professional telephone manner
- Pro-active approach
- Previous customer service experience
- Keen Interest In Finance/ Credit Control

**Hours and environment**: Full time, you’ll work 37.50 hours per week, Monday to Friday. Monday to Thursday 9:00 - 17:00, Friday 9:00 - 16:0


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