Sales Co-ordinator

7 days ago

Bury, United Kingdom The Bury Black Pudding Company Full time

The Bury Black Pudding Company is looking to recruit an experienced Sales Co-Ordinator to join our sales administration team. The role reports to our Office Manager and your main tasks will be to receive and process customers’ orders, respond to customer enquiries and monitor accounts to ensure that they reach their potential, using retailer’s systems to obtain data for further analysis.

We are an established and growing business in the FMCG sector. You will help to deliver the company’s mission: To be the leading brand in Black Pudding, to put this great Northern delicacy on the world map and to be one of the UK’s truly great food companies.

Anyone looking to join us should be motivated, ambitious and driven to achieve the highest standards.

**Main Duties**:

- Carry out sales administration duties daily for order receipt and processing.
- Build relationships with new and existing customers and always provide excellent levels of customer service.
- Update and maintain all relevant systems, logs and spreadsheets.
- On-line sales monitoring of key retailers using their systems and portals in order to maximise sales and identify trends or supply problems.
- Analyse product trends, customer requirements and provide feedback and reports accordingly.
- Help to co-ordinate the sales process from order receipt to delivery.
- Work with colleagues to highlight issues and identify / help implement improvements to systems and procedures.
- Able to provide speedy, practical solutions to issues or problems that may occur with sales order processes and the supply chain day to day.
- Display sound commercial awareness, business acumen and have an excellent understanding of systems, procedures and processes to ensure orders flow smoothly from receipt to despatch.
- Keep up to date with industry news and information and identify any impacts to the business.
- Effective communication with all relevant departments, internal and external.
- Act as support to other areas of the sales and despatch functions as and when required.

**Person Specification**:

- Previous experience in a FMCG office environment is essential. Food industry experience would be an advantage.
- Experience of retailer’s systems and processes desirable
- Strong organisational skills
- Excellent numeracy skills
- Ability to work logically and systematically with excellent attention to detail
- Good communication skills, both oral and written
- Analytical and good at problem solving with the ability to prioritise workload, work under pressure and use own initiative.
- Strong IT skills including Excel, Word, Outlook, Sage Line 50

**Job Types**: Full-time, Permanent

Pay: From £25,000.00 per year

**Benefits**:

- Company events
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bury: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- B2B sales: 2 years (preferred)
- Customer service: 2 years (preferred)
- order processing: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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