Medical Secretary 18 Hours Per Week

4 days ago


Bournemouth, United Kingdom Talbot Medical Centre Full time

Are you an organised, friendly, experienced secretary with fast and accurate typing and admin skills with a passion for helping others? We are looking for a fixed term (maternity leave cover) secretary with relevant NHS experience or other previous secretarial experience who is able to learn quickly in order to service our patients in this busy role.

**Hours**: Wednesday to Friday 9-3 (18 hours)

This role will be based between 2 sites - our Wallisdown and Northbourne Practices.

**Why Work for Talbot Medical Centre?**

At Talbot Medical Centre - you can be part of a team that values kindness, collaboration, and mutual respect and play a vital role in patient care whilst contributing to a practice that truly values its staff and the community.

You can access free parking, an excellent NHS pension and access to the Blue Light Card which is exclusive to NHS staff and offers fantastic retail and other discounts.

**Role objective**:
To work collaboratively within the Practice and externally with patients and third parties to ensure the effective delivery of secretarial services in line with Practice requirements.

**Main Tasks & Responsibilities Include**:
Audio Typing

Effective resolving any issues with e-referrals

Monitoring SystmConnect tasks

Dealing effectively with patient requests and queries

Effectively responding with requests for reports and associated invoicing

Effective processing of requests from Insurers and associated patient access requirements

Invoicing and obtaining payments

Copying of records and SAR’s

Postal duties

Scanning

Processing requests for Medicals

Generation of prepayment links for patients

Effective maintenance of databases, systems and records

General administrative duties

**Essential**:
A minimum of 12 months secretarial experience.

A high standard written and spoken English.

English and Maths to GSCE level or equivalent standard.

Strong IT skills including Word and Outlook.

Fast and accurate data entry and keyboard skills.

Experience of working with the general public.

A clear and polite telephone manner.

Good planning, prioritisation and general time management skills.

Able to work cohesively as a team member with the ability to work autonomously without constant supervision.

Effective and positive communication skills.

Good problem solving and analytical skills.

Ability to follow instruction and comply with policy and procedure.

High levels of confidentiality, integrity and loyalty.

Forward thinking and self-motivated.

Sensitive and empathetic.

Flexible and cooperative.

Ability to work under pressure and work to deadlines.

**Desirable**:
Working knowledge of SystmOne.

Previous secretarial experience in a GP surgery/NHS hospital environment.

Flexibility to work outside of core hours.

Own transport for travel between sites.

**And lastly**:
**Job Types**: Part-time, Permanent

Pay: £12.21 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking

Ability to commute/relocate:

- Bournemouth BH10 4BX: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Microsoft Office & Outlook: 1 year (required)
- Secretarial: 1 year (required)
- Medical Secretarial (NHS): 1 year (preferred)

Licence/Certification:

- GCSE or equivalent Maths & English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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