Guest Service Assistant Front Office

8 hours ago


Ludlow, United Kingdom Feathers Hotel Full time

The stunning Feathers Hotel has 42 beautiful bedrooms and is situated in the town of Ludlow, there has been an extensive refurbishment to a high spec whilst maintaining the character of the Jacobian building. Our most recent celebration for the Feathers has been the awarding of a Rosette to our restaurant, the team are already paving the way to achieve our second Rosette We also recently launched We Proudly Serve in our tea room

We are looking for hands on **Guest Services Assistant** to lead our front of house team.

**The Role of Guest Service Assistant-Front Office**

The **Guest Service Assistant** will be responsible for a warm welcome with an efficient check-in and check-out, providing information to our guests. As the heart of the hotel the Reception team communicate with other departments and ensure information is shared for a great guest experience. The reception team ensure phones are answered, queries addressed, and that personal information is processed as required and stored securely.

**Benefits as a Guest Service Assistant**:

- Discounted accommodation (£30 per room per night) in other hotels within crest the group
- 50% off Food & Beverage in other Hotels within the Crest Group
- Uniform
- Meal on Duty
- Training in house
- Company events (BBQ / Christmas Party)
- Long service award
- Shining Star of the quarter - £250 incentive
- Refer a friend to work bonus

**Job Type**: Part-time

Pay: Up to £12.21 per hour

Expected hours: 30 per week

**Benefits**:

- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Weekend availability

Work Location: In person

Reference ID: GSAFO/FEA



  • Ludlow, United Kingdom The Feathers Hotel Full time

    The Feathers Hotel has 42 luxury bedrooms with unique meeting and event space for up to 100 delegates, with the flexibility to cater for any kind of event. We have an opportunity for a **Night Porter ** to join the team at The Feathers Hotel. The **Night Porter** will be responsible for providing a warm welcome for our guests and ensuring the smooth running...


  • Ludlow SY AA, United Kingdom Feathers Hotel Full time

    Guest Service Assistant - NightsFeathers Hotel, LudlowSet in the Bull Ring in the historic town of Ludlow.The Role of Guest Service Assistant - NightsThe Guest Service Assistant - Nights will be responsible for providing a great service overnight, ensuring that all night processes for the Front Office function are complete, support other departments with...


  • Ludlow, United Kingdom The Feathers Hotel, Ludlow Full time

    **Job description** The Feathers Hotel has 42 luxury bedrooms with unique meeting and event space for up to 100 delegates, with the flexibility to cater for any kind of event. We have an opportunity for a **Night Receptionist** to join the team at The Feathers Hotel. The **Night Receptionist** will be responsible for providing a warm welcome for our guests...


  • Ludlow SY AA, United Kingdom Feathers Hotel Full time

    Guest Service Assistant Food & BeverageFeathers Hotel, LudlowSet in the Bull Ring in the historic town of Ludlow.The Role of Guest Service Assistant Food & BeverageThe Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will...

  • Front of House Staff

    2 weeks ago


    Ludlow, United Kingdom The Charlton Arms Full time

    Are you ready to take the next step in your hospitality career? The Charlton Arms Pub is looking for an enthusiastic and experienced **Senior Front of House** to join our Front of House team. **What we’re looking for**: Proven experience in hospitality, ideally in a leadership role. A hands-on leader who inspires and motivates the team. Exceptional...


  • Ludlow, United Kingdom Feathers Hotel & Restaurant Full time

    A hospitable establishment in Ludlow is seeking a Housekeeping Assistant responsible for ensuring all public areas and guest bedrooms are clean and welcoming. Candidates should have an eye for detail and a proactive attitude, with excellent communication skills. This role offers up to £12.21 per hour, meal provisions during duty, and various employee perks...


  • Ludlow, United Kingdom Ludlow Farmshop Full time

    An nationally recognised, award winning farm shop, Ludlow Farmshop is located just outside the market town of Ludlow, in the beautiful Shropshire countryside. Part of the Earl of Plymouth's estate. Ludlow Farmshop supports traditional production methods, with six departments making great tasting products, such as cheese, ice cream, coffee, pastries, cakes,...

  • Hotel Receptionist

    2 weeks ago


    Ludlow, United Kingdom The Feathers Hotel, Ludlow Full time

    To assist with our growth we are looking for a Hotel Receptionist to ensure that guests receive the highest standard of service and hospitality from the second they walk through the door until the second they leave. This will include operating the hotel reception to the agreed hotel standards, taking hotel and restaurant reservations, checking guests in and...

  • Hotel Receptionist

    2 days ago


    Ludlow, United Kingdom Crest Hotels Full time

    To assist with our growth we are looking for a Hotel Receptionist to ensure that guests receive the highest standard of service and hospitality from the second they walk through the door until the second they leave. This will include operating the hotel reception to the agreed hotel standards, taking hotel and restaurant reservations, checking guests in and...


  • Ludlow SY PJ, United Kingdom The Charlton Arms Full time

    We're looking for an experienced and enthusiastic Senior Front of House team member to join our busy riverside pub in the heart of Ludlow.The Charlton Arms is a family-run pub known for its friendly atmosphere, great food, and stunning views over Ludford Bridge. We're proud of our loyal local following and strong reputation for genuine hospitality — and...