UX Designer

£38,000 - £45,000
- Hybrid (BS1 5PU, Bristol, United Kingdom)
- R&D Central Services

Join Smartbox and make a meaningful impact as our newest team member

Are you a passionate UX Designer who wants to play a part in creating technology that gives a voice to those without speech? Smartbox is seeking a dedicated and talented individual like you to join our team and make a real difference in the lives of people with disabilities.

At Smartbox, we take pride in being a leading company in assistive communication technology. Our innovative products, combining specialised hardware, advanced software, and engaging content, are used by individuals with diverse needs worldwide. All around the world, our products, accomplishments and aspirations are a reflection of our teams’ values: passionate, caring, empowering, achieving together and enabling change.

We believe that everyone deserves a voice, and our inclusive culture reflects this belief. By joining Smartbox, you will become part of a team that values diversity, fosters collaboration, and supports a community of users who rely on our technology to communicate effectively.

In addition to the rewarding nature of our work, you will collaborate with talented professionals who share a common goal of pushing the boundaries of innovation while considering the environmental impact of our products and processes. We strive to develop sustainable solutions that minimise our carbon footprint and promote a greener world. By joining Smartbox, you will have the chance to shape a more inclusive society while actively contributing to our sustainability efforts. Together, let's make a difference that extends beyond communication technology and leaves a positive mark on our planet.

**How will you be making a difference?**:

- Using lean UX techniques to rapidly produce and evaluate ideas and concepts - using prototyping, continuous user testing and feedback to discover great solutions and ensure our products make a difference.
- Producing detailed designs and assets as needed by our software, content and hardware teams, including UI designs for our apps and content - documenting the rationale for your designs.
- Designing and developing creative workshops for multiple stakeholders
- Working closely and collaboratively with software and content developers, providing hands-on design expertise, solving design problems, handling technical trade-offs, and ensuring UX excellence in their product output.
- Running user research and engaging frequently with all types of customers - end users, their families, clinicians, partners, Smartboxers etc - to build a deep understanding of their needs. Organising and sharing your research findings so that the rest of the company can benefit.
- Maintaining a solid understanding of Smartbox’s commercial needs and goals, and understanding how your work contributes to them.

**Essential Qualifications/skills/experience**:

- Passionate about changing lives with assistive technology.
- A history of making an impact in UX research and design.
- Good knowledge of UX design processes, methodologies and techniques.
- Good knowledge of accessibility best practices.
- Willingness to undertake a variety of UX design and research tasks and experience in the full product design lifecycle.
- Strong prototyping and design skills, including the use of modern design software, and experience in creating detailed designs and assets for software developers.
- Experience in conducting user research and user testing.
- Ability to work both independently and as part of a team.Comfortable working in an agile environment across multiple teams and managing expectations.
- Ability to facilitate workshops to harness the creative thinking of the team.
- Ability to balance multiple projects, organise your time, focus and prioritise.
- Effective verbal and written communication.
- Flexible & enjoys a busy, fast-paced environment.

**Useful Qualifications/skills/experience**:

- Excellent skills in Adobe CC - specifically Illustrator, InDesign and Photoshop.
- Figma experience.
- Familiar with Jira or other agile project tracking tools.
- Knowledge and experience of Assistive Technology.
- Experience in Augmentative & Assistive Communication (AAC) and familiarity with Grid 3 / Grid for iPad or other AAC software.
- Driving licence.

**Additional information**:

- You will need to maintain a deep understanding and knowledge of all our products and their uses.
- You will meet and keep in regular contact with other teams in the business.

**Why join us?**:
Here at Smartbox, we are positive and inclusive about making adjustments, providing flexible working, and encouraging all staff to engage in a diverse range of year-round learning and personal development opportunities. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you