Team Manager Purchase Specialist

3 days ago


Lancing, United Kingdom Equiniti Full time

This is a unique opportunity to manage a relatively new team focused on our GSPP offering. GSPPs are a new product that is very similar to a UK SIP. The product is designed to allow employees across the world to contribute funds in local currency and buyshares in their parent company. It shares many features with a UK SIP plan but with an International focus.

The manager role is absolutely critical and will be focused on supporting our people through a period of transition and change while ensuring that key service levels are delivered.

Role responsibilities
- Delivering a Global Share Purchase Plan operational service
- Managing 2/3 direct reports
- Ensuring that KPIs and SLAs are met
- Providing development and growth opportunities for direct reports
- Delivering a communication plan (1:1s, Team briefs, stakeholder updates)
- Signing off on new business propositions
- Ensuring proper controls are in place to mitigate process risk and that they are regularly reviewed
- Ensuring all processes are documented and regularly reviewed
- Strong focus on training and development for entire team
- Managing operational risk and escalating as needed
- Facing off to customers if required
- Managing internal stakeholder expectations
- Promoting a culture of continuous improvement
- Ensuring that risk on the team is assessed regularly and robust controls are in place
- To role model Equiniti’s behaviours and values to demonstrate a positive leadership culture
- Working closely with colleagues to react to change at pace

The following is a list of Skills/Knowledge required for the role
- Knowledge of Employee Share Plans
- Operational leadership capabilities
- Proven service delivery track record
- Excellent communication skills
- Stakeholder management
- Coaching and developing team leaders
- Planning and organising
- Managing to a budget
- Risk management
- Ability to work well under pressure
- Good understanding of EQ’s HR policies and practises
- Excellent communication skills capable of influencing and motivating both internally and externally



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