European Logistics Coordinator

2 weeks ago

Walsall, United Kingdom Search Consultancy Full time

Monday-Friday Days

**Responsibilities**:
Effective, accurate and timely management of tasks listed below,
- Booking and tracking shipments
- Sourcing and communicating with suppliers required for transport
- Responding to customer enquiries, providing quotations and keeping them updated as to the progress of jobs
- Closing out job files by obtaining POD and any other required information (Purchase orders, references etc), and scanning documents onto the system
- Reviewing routes and suppliers to ensure transport is planned cost effectively and to maximise profitability
- Ensuring clear and accurate communication with the warehouse so they are aware of returns and outgoing loads and can plan work effectively
- Keeping on top of legislation requirements, including WTD, tachos and maintenance for different vehicle types
- Monitoring and following up trailer damage issues to ensure that the proper information is captured and that customers are aware of any charges incurred
- Ensuring completed jobs are updated on the system and checked prior to invoicing
- Ensuring paperwork is filed accurately and in a timely manner
- Managing priorities to achieve desired results and deadlines
- Liaison with Operations, Accounts and Warehouse
- Effective escalation of issues relating to customer / System requirements
- Maintenance of system data and its integrity

Key result areas:

- Communication with customers and internal staff and managers
- Accuracy of the information captured
- Understanding of the role
- Timely input onto the system of jobs
- Escalation of any queries or issues
- Closing out of Jobs
- System housekeeping

**Experience**:

- Proven experience in a similar position
- MS outlook and MS Office - full proficiency in Word and Excel
- An understanding of KPIs and the importance of monitoring these on a regular basis
- Using Database systems (desired)
- Working within a fast-paced environment

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