Clinic Assistant

2 weeks ago

Gloucester, United Kingdom Bluetownonline Ltd Full time

**Job Title**: Clinic Assistant

**Location**:Gloucester

**Salary**: Up to £21,800 per annum

**Job type**:Permanent, Full time.

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to make a positive difference to people's lives through better sight and eye health.

We are looking for a Clinic Assistant to join the team at our Gloucester service, to help us continue to deliver outstanding clinical care for our patients. If you thrive of working as part of a multidisciplinary team that values different experiences and diversity like ourselves, we would love to hear from you

**The Role**:
In this patient facing role you'll be:

- Performing basic clinical tests and supporting the clinical assessment of each patient.
- Ensuring the smooth and efficient running of the clinic, including making sure that appointments are booked and that clinics are full.
- Provide exceptional customer service and have a friendly and approachable manner.
From an administration point of view, you'll be:

- Managing patient data and updating electronic records.
- Produce and send letters to patients and liaise with NHS Trusts to retrieve patient records if required.
- Have a keen attention to detail along with excellent verbal and written communication skills with a good telephone manner.
**Skills and Experience**:

- Enjoys working with a range of people and is able to tailor their approach to a diversity of patient and colleagues needs.
- Flexible and able to adapt to the needs of the clinic on a day-to-day basis.
- Excellent organisational skills with the ability to multi-task and prioritise.
- Committed to delivery of consistently high standards of testing and administration.
- Enjoys the routine and rhythm of a process driven environment.
- A good level of general education or with equivalent experience.
- Proven customer service skills with a passion for customer care.
- Fully computer literate - comfortable with the Microsoft Office products and the ability to learn new patient record systems.
- No experience required as full clinical training will be provided. It is expected that the company's growth plans will provide ongoing challenges for the post-holders as well as appropriate career development opportunities.

**Benefits**:

- Company bonus of up to 10%, based on company performance and personal objectives.
- 25 days annual leave plus bank holidays.
- A company pension scheme.
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service, private dental care, death in service cover of 3 x salary, and an opportunity to sign up to a tax-free cycle to work scheme.
- An environment where you're learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients.
Please click on the **APPLY** button to send your CV and Cover Letter for this role.

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