Mental Health Support Worker

5 days ago

Newport, United Kingdom Two Saints Full time

**Part time, 22 hours a week. Working a mix of evening and weekend shifts, will include working bank holidays.**

**£14,136 progressing to £14,880**

Our aims are to understand why someone is at crisis point and work with them to take steps to reduce the crisis and reduce the need for emergency intervention.

If you’re passionate about support individuals with mental health issues and are looking for a role where you will make a real difference in the lives of those you support, then this is the role for you

**_ Day in the life of a Mental Health Recovery Worker_**:

- You will greet, assess and provide person centered support to all individuals accessing the service
- You will record and maintain client records, ensuring risk assessments and safety plans are detailed and accurate
- You will be effective in de-escalating difficult situations, ensuring that you adhere to all lone working and safeguarding policies
- In order to signpost clients effectively, you will have good knowledge of partner agencies and additional services to support people in the community to manage their mental health
- Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property
- Work in accordance with the Health and Safety regulations and all policies and procedures
- You will be able to work within a team environment, but also use your own initiative to escalate to appropriate services when required
- Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern
- Work flexibly across all areas of operation where required and prior notice given
- Any other reasonable task as requested by a member of staff

**KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING**

Previous experience in this type of work is not essential but you will have a real passion for wanting to work within a Mental Health Service. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self-motivate
- Passion for working in a client/customer facing role
- Knowledge of Mental Health First Aid
- Have an interest and genuine concern for mental health, homelessness and related issues
- Knowledge of voluntary and statutory agencies

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.

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