Customer Service Advisor

2 weeks ago


Omagh, United Kingdom RedDot Full time

**Inbound Customer Service Advisor required for permanent opportunity in Northern Ireland**
**Location**: (Work from home)
**Salary**: £18,532- £26,332Basic DOE + Commission
**Contract Type**: Permanent, Full-time

Do you have a background in customer service, sales, or both? Are you looking to get into a role that not only offers excellent earning potential, but also the opportunity to grow your career and progress? If so, we have the role for you

**Main Duties / Responsibilities**:

- Act as a first point of contact, offering a professional service
- Build relationships with customers
- Help and support our customers by providing information on products and maintain knowledge of products
- Assisting with customer account opening, closure, or amendments
- Deal with enquiries over the telephone in a professional manner
- Undertake various administrative duties.
**Hours of Work**:
8am - 9pm (Mon - Fri)

8am - 6pm (Saturday - Sunday on a rota basis)

You will get your rota 4 weeks in advance.
**Essential Criteria**
Minimum 6 months experience in a customer facing role
- IT literate and general knowledge of computer use
- A positive attitude to customer service
- An enthusiastic and positive attitude to work
- Highly organised with the ability to work quickly and accurately
- You must have an internet speed of at least 10MBPS download and 4MBPS upload
**Benefits of the Inbound Customer Service Advisor**:

- You can work from the comfort of your own home
- You’re provide you with the necessary computer and kit to get you started, with no expense to yourself
- Fully paid training is included to prepare you for this role
- Monthly bonus of up to £650
- 28 days paid holiday a year and one extra day for every year of service
- Paid fortnightly
- Give you access to a range of leadership programmes
- Give you a substantial discount on a TV and broadband package from a leading television provider
- Support you all the way through you career
- Sign you up to a pension scheme
**Why use RedDot?



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