Quality Apprentice
2 weeks ago
**Job Purpose**
- Monitor Quality.
- Continually improve Quality.
- Exceed quality standards set out as per ISO 9001.
**Job Summary**
The Quality Controller role is responsible for ensuring that the products Vita Bedford supply are fit for purpose, legally compliant and meet customer expectation. To do this they must ensure our ISO 9001 certificate is maintained.
You will monitor and advise on the performance of the Quality Management System (QMS), producing data and reporting on performance measuring against set KPIs.
As Quality Controller you will handle customer complaints with the upmost importance and strive to be continually improving the Quality standards of the business.
**Essential duties and responsibilities**
Include the following:
- Devise and establish company Quality procedures, standards and specifications.
- Ensure that manufacturing or production processes meet international and national standards.
- Prepare and complete the BSI audits to maintain our ISO 9001 Certificate.
- Monitor performance by capturing and produce statistical reports on various KPI’s as detailed below:
- (OTIF, OEE, MCI, Absence, NRFT, Productivity, Stock Turns, DL %)
- Handling customer complaints, perform root cause analysis and resolve problems as required.
- Make sure the company is working as effectively as possible to surpass our competitors.
- Collaborating with external vendors / suppliers to ensure they meet Quality standards.
The above is not intended to be an exhaustive list of all duties and responsibilities required. Other duties may be assigned.
**Person Specification**
5 GCSE A* - C - Essential
Customer Service Experience - Essential
Quality Experience - Desirable
ISO 9001 Requirements - Desirable
Excellent Organisational and Time Management - Essential
Decision Making Skills - Essential
Self Motivated - Essential
Persistence and Ability to Influence Others - Desirable
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£21,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Wellness programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: One location
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