Community Engagement Officer

**Description**

Changing the way the world thinks about waste.

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's sharedby our 10,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management.

Help us make a difference as a Community Engagement Officer.

**Why it's an opportunity not to be wasted**:
To arrange and attend promotional road shows, community group meetings, Council ward meetings as required.

To conduct visits to individual households to promote the system in underperforming areas and to resolve specific difficulties with particular residents in order to increase participation and reduce contamination.

To co-ordinate and deliver an education programme for local schools and colleges.

To liaise with local community groups on recycling initiatives as required including working with community champions.

To assist in the production of monthly management information for the Client including details of new initiatives that may be trialled within the local community.

To assist the Client in the preparation of press releases with a view to increasing awareness of the Client's recycling programme.

To assist on other contracts as required to help promote recycling across the region.

To carry out any other ad-hoc duties as required.

**Here's what we require**:
Education/Qualifications
- Minimum GCSE or equivalent in Maths & English

Experience
- Experience of delivering presentations to schools and/or local community groups
- A passion for changing the way the world thinks about waste.
- Awareness of environmental issues.
- A willingness to work with a variety of different people.

Knowledge
- Knowledge and understanding of the requirements of working within a time critical service environment
- IT literate - comfortable using business software and systems and Microsoft Office Suite
- Ability to influence and persuade people
- Interpersonal skills /assertiveness
- Excellent time management skills and ability to work to tight deadlines
- Organised with the ability to simplify complex issues
- Analytical with the ability to measure & monitor data and take appropriate corrective action
- Able to communicate at all levels, both in verbal & written form.

Desirable:

- Waste management or Service industry background
- Proven track record of working to clearly defined service delivery KPI's
- Proven track record of delivering continuous improvement within an operational / service environment
- Experience of producing and analysing reports using Microsoft Office Suite and internal IT systems
- A creative background to support with the creation of communications

Knowledge
- Waste industry knowledge including relevant laws
- Waste management related qualification level 2 or above
- Geographical knowledge of Manchester City Centre and Wards

General
- Full driving licence
- Flexible working approach

**And here's why you'll love it at Biffa**:
You'll be joining a growing company that is already an industry leader and has a clear purpose.

We have a collaborative and inclusive culture

Very competitive salary

Ongoing career development, training and coaching - because if you don't grow, we don't grow

Generous pension scheme

Retail and leisure discounts

Holiday and travel discounts

Plus much more......

At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.