Administrator/sales Advisor

7 days ago

Kingswinford, United Kingdom Storage Giant Full time

**Are You**
- Experienced in, and passionate about, sales and customer service?
- Able to thrive in a team environment working towards sales targets?
- Friendly and helpful with an enthusiastic can-do/ hands on attitude and always willing to support their store & team?
- Eager to learn and want to expand your skill set?

**The Company**

Storage Giant is one of the UK’s leading private self-storage providers. We are a well-established organisation with 12 stores and planned further expansion across the UK. We pride ourselves on our service that exceeds the customer’s needs and care passionately about what we do - **BEST** storage **BEST** price **BEST** service

**The Role**

This is a hybrid role: think part sales, part customer service and part facilities management. You will report directly to your store manager and will be assisting in all aspects of the stores sales performance in order to grow and develop the business. A sales and or customer service background is essential in this progressive environment and would suit a commercially focused individual.

**Sales Responsibilities**
- Advising new and existing customers on the best storage solution for their particular needs
- Letting of rooms
- Selling of merchandise
- Selling of insurance
- Following up enquiries
- Managing existing accounts and general administrative tasks
- Processing of cash / card and BACS payments
- Credit Control
- Develop and sustain sales activities to ensure maximum profit is achieved

**Operational Responsibilities**
- Ensuring the store presents itself to a high standard of cleanliness and appearance
- Conduct daily health and safety checks and complete any ad hoc basic maintenance tasks
- Flexible availability - including evenings, weekends, and holidays
- Live within 30 minutes travelling time of the store
- Hold a full driving licence (preferred)

**Essential Skills**
- Minimum 2 years of experience in a customer-facing sales and/or retail environment
- Excellent telephone manner and the ability to communicate with people from all walks of life
- Strong cognitive and mathematical skills, including problem analysis and the ability to interpret financial and statistical data
- Computer literate
- Possess strong selling and communication skills
- A hands on and CAN-DO attitude

**Preferred but not Essential Experience within**:
Self-Storage / Removals / Retail / Direct Sales / Customer Services / Financial Services

**Hours of Work**

40 hours per week, rota shifts during store opening times of:

- Monday to Friday 08.00 to 19.00
- Saturday 09.00 to 18.00
- Sunday 10.00 to 16:00

**What we offer you**
- Competitive salary plus commission
- 5.6 weeks paid annual leave (this includes the usual public holidays in England and Wales)
- Free on-site parking
- Company events
- Nurturing career support such as comprehensive induction and on-going training, development programmes, on line resources and workshops

At Storage Giant we are committed to creating an inclusive and diverse workplace where all applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, marital status, disability or age.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Employee discount
- Free parking
- On-site parking

Schedule:

- Weekend availability

Supplemental pay types:

- Commission pay

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