Housing Worker- Salisbury Housing Trust

1 day ago

Salisbury, United Kingdom Bournemouth Churches Housing Association Full time

**Homelessness means not having a home - most people who are homeless don’t sleep on the street. Even if you have a roof over your head you can still be homeless. This is because you may not have any rights to stay where you live or your home might be unsuitable for you due to severe overcrowding or other reasons. Lots of people “sofa surf”, stay with friends sleeping on their sofa.**

**Salisbury Trust for the Homeless provides a home for single adults who would otherwise have nowhere to live.**

**Position**:
Are you passionate about providing quality housing services to those in need? Join us as a Housing Officer at Salisbury Trust for the Homeless and be a crucial part of our mission to empower individuals to maintain secure and sustainable accommodation.

**Responsibilities**:
Collaborative Service Delivery:

- Work closely with Support Staff, Income Staff, the Service Manager, and Tenancy Manager to deliver high-quality housing services.
- Foster effective communication and collaboration to ensure a comprehensive and supportive service for our customers.

Engagement:

- Meet customers at supported housing properties to facilitate the completion of licence documents.
- Conduct thorough property inductions to ensure customers are familiar with their new living environment.

Benefit Applications:

- Ensure all required supporting evidence is provided within established deadlines, maximizing financial support for our customers.

Housing Support:

- Promote customer awareness of maintaining accommodation to a reasonable standard.
- Provide housing support as needed, addressing challenges and facilitating a positive living environment.

Salisbury Trust for the Homeless is an equal opportunity employer, and we encourage individuals from diverse backgrounds to apply. Join us in creating a positive impact and helping individuals secure a place to call home.

**BCHA Safer Recruitment**:Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.

BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

**Requirements**:

- Able to demonstrate you are an effective team worker (and able to work effectively on your own, if required)
- Able to make sound decisions
- IT literate
- A completer/finisher
- To adhere to and work towards achieving performance against BCHA KPIs and(or) service specific outcomes
- Sets high standards of service for self
- Innovative and proactive. Looks at ways to improve systems and procedures for the benefit of the customer and to be more efficient.
- Emotionally intelligent
- Flexible to change
- Acts professionally at all times
- Has a positive outlook, calm and considered
- Resilient
- Innovative and proactive. Looks at ways to improve systems and procedures for the benefit of the customer and to be more efficient.
- Emotionally intelligent
- Sound understanding of safeguarding and adhering to safeguarding practises

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