Ward Clerk

Have you ever wanted to work for the NHS and Make a Difference? Do you have experience of working in a busy office environment? Then this may be the role for you. We have a full time position available to work on our busy acute ward in Bowmere Hospital. We are looking for an experienced administrator to make this role their own and play an active part in our multidisciplinary team.

This role is to provide the Ward Manager and Ward Team with quality and comprehensive administrative support to the medical staff and multi-disciplinary teams. We are proud of being caring, competent and compassionate, with patients at the heart of what we do. You will play an important part in our aim to provide high quality, safe services which improve the health, well-being and independence of the people within our locality.

You must be able to manage your time effectively and be proactive in managing conflicting deadlines and demands. This is a busy role and you will be the go to person for many administrative enquiries from patient records, stock ordering, data acquisition and reporting, auditing and mandatory training booking.

You will be required to support the Administration Team on the ward and there may be occasions where you will be required to minute meetings as and when needed.

**Main responsibilities are**:
Answering the phone and dealing with queries/directing calls as required

Filing

Ordering dry and clinical stores for 2 wards

Stocktaking to ensure that ward supplies are sufficient

Admin support for the ward manager, ward team and resource manager as and when required

Run compliance reports on supervision and mandatory training and ensure that staff are booked on to any mandatory or ad hoc training as required

Any other ad hoc duties that may arise

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Bronze’ award with the MOD Defence Employer Recognition Scheme (DERS).

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification)andvalues.

CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

CWP encourages and supports all staff to become vaccinated against COVID-19.