Ward Clerk

2 weeks ago

Chester, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

An exciting opportunity has been made available to join our ward clerk team on the Haematology Oncology Suite.
- The Haematology Oncology Suite provides day case treatments and out patient clinic attendances, the successful applicant would join the team in the provision of this service.
- The Haematology Oncology Suite comprises of an 11 chaired area and 5 bedded area with one side room facility.
- We are looking for a keen individual with excellent communication skills, team working and that is committed to assisting the team to deliver a high standard of care.
- Previous clerical or customer service experience is desirable but full training will be given.
- To work shifts over the Monday to Friday period covering the service 08:00-17:00

To assist the team in the booking of appointments and scheduling of day case treatments efficiently and safely

To ensure all required case notes are obtained in preparation for all clinics and treatments

To welcome patients on arrival and carry out the correct booking in process.

To ensure safe and efficient flow of patients through the Unit on a daily basis.

To answer telephone calls and carry out tasks generated effectively.

The Countess of Chester Hospital NHS Foundation Trust consists of a 600 bedded large District General Hospital, which provides its services on the Countess of Chester Health Park, and a 64 bedded Intermediate Care Service at Ellesmere Port Hospital.

The Trust provides services in all of the surgical and medical specialties common to a District General Hospital with some specialist services. The Trust serves the whole of the local population currently in excess of 250,000 residents which geographically covers populations in England and North Wales.

The Trust strives to continuously improve and sustain the quality of its services for patients, providing care to more than 445,000 patients per year, with almost 4,000 staff working together putting quality and patient safety, at the heart of everything we do. The organisation provides a wide range of services offering health care to the whole spectrum of the population from birth to the end of life. The Trust complies with its terms of authorisation as a Foundation Trust.

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

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