Senior Customer Service Advisor
6 days ago
Senior Customer Service Advisor
Leeds City Centre
£23,000 - £25,000
Monday - Friday 9am - 5.30pm
Perm
Are you passionate about delivering outstanding customer service? Do you have ambitions of progressing in a global organisation? Have experience within financial services? We have an amazing opportunity for Customer Service Advisors to join a growing team in Leeds City Centre
We're looking for someone who has a proven track record of providing exceptional customer service in an FCA regulated environment. Our client, based in a gorgeous Leeds City Centre office, is experiencing a period of sustained growth in their customer service team. They invest heavily in their people, providing world-class training, career progression and brilliant benefits
Benefits;
- Internationally recognised qualification fully funded by the business
- 23 days annual leave + bank holidays
- Bright, modern and spacious offices
- Discounted gym membership
- Discounted health insurance
- Employee assistance programme
- Opportunity to take part in charitable activities
The purpose of the role is to connect customers with their assets - safely, securely and responsibly. You'll be a great fit if you're client focused, adaptive and a team-player.
Duties;
- Respond to inbound telephone calls from customers and their representatives
- Perform ID & Verification checks in line with GDPR regulations & internal procedures
- Develop and demonstrate expert knowledge of the products & procedures
- Escalate queries and complaints to relevant teams
- Use internal systems to effectively respond to queries
- Identify opportunities for process improvements
- Demonstrate strong communication skills
- Customer-focused and have a desire to resolve queries
- Natural problem solver
- Have a great attention to detail
- Confident working within heavily regulated environments
- Have worked within a financial services environment
-
Customer Service Advisor
1 week ago
Leeds, United Kingdom Switch Advisor Ltd Full timeWe are seeking a motivated and detail-oriented individual to join our team as a Customer Service Advisor. In this role, you will work closely with the sales and marketing teams to support various initiatives, contributing to the overall success of the company. **Duties**: - Building and maintaining strong, long-lasting customer relationships - Handling...
-
Senior Service Advisor
6 days ago
Leeds, United Kingdom Pendragon Full time**Senior Service Advisor** **Evans Halshaw Citroen Leeds** **Salary of £26,696 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...
-
Senior Service Advisor
1 week ago
Leeds, United Kingdom Pendragon Full time**Senior Service Advisor** **Stratstone Mercedes-Benz Leeds** **Salary of £26,880 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...
-
Senior Service Advisor
2 days ago
Leeds, United Kingdom Stratstone Mercedes-Benz Full time**Senior Service Advisor** **Stratstone Mercedes-Benz Leeds** **Salary of £26,880 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...
-
Senior Service Advisor
14 hours ago
Leeds, United Kingdom Stratstone Mercedes-Benz Full time**Senior Service Advisor** **Stratstone Mercedes-Benz Leeds** **Salary of £26,880 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...
-
Senior Customer Service Advisor
1 week ago
Leeds, United Kingdom Search Consultancy Full timeI am partnered with a Global Financial Services Organisation who are looking to add a Senior Customer Service Advisor to their team in their brand new offices in Leeds City Centre! In return, you will benefit from a fully funded course where you will receive a recognised qualification within the Financial Services industry as well as a basic salary of up to...
-
Debt Customer Service Advisor
1 week ago
Leeds, United Kingdom Michael Page Full timeDebt Customer Service Advisor Michael Page has registered a permanent Debt Customer Service Advisor position for a reputable organisation in the Energy Sector. This role offers an exceptional opportunity for professionals experienced in customer service to advance their career in a vibrant team with excellent progression and development routes. Description...
-
Senior Customer Service Advisor
2 days ago
Leeds, United Kingdom Jewson Builders Merchants Full timeSenior Customer Service Advisor - Sales The Role At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years. If you’re passionate about working with people, you’re able to put your...
-
Debt Customer Service Advisor
7 hours ago
Leeds, United Kingdom Michael Page Full timeDebt Customer Service Advisor Michael Page is looking for an experienced Debt Customer Service Advisor to join a reputable organisation within the Energy Sector. This is a permanent, full‑time role based in Leeds. Base pay range Salary £27,000+ + £4,000 bonus per year (paid quarterly). Full training provided with excellent progression and development...
-
Customer Service Advisor
13 hours ago
Leeds, United Kingdom Gibson Hollyhomes Full time**Customer Service Advisor - 8 Month FTC** **Leeds City Centre** **£18,000 - £23,000** The purpose of the role is to ensure information for the companies multi-million-pound clients are accurately updated, changed and new contracts are sent where appropriate. **As a Customer Service Advisor your duties will include**: - Managing the accounts through...