Digital Support Apprentice

2 weeks ago

Elgin, United Kingdom QA Apprenticeships Full time

**Employer description**:
Would you like to work for one of Scotland's leading law firms? Harper Macleod are an award winning legal firm who are also well renowned for our work with apprentices. We've won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row.

An opportunity has risen within our Elgin office a new Digital Support Apprentice to join the team.

**Responsibilities**:

- First point of contact when answering enquiries from clients, triaging queries and passing to relevant member of staff.
- Develop expertise in 3E (a legal practice management and CRM platform used for client data, billing, and matter management) to accurately maintain and update client information, ensuring seamless collaboration between partners.
- Receive tasks via BigHand (a digital workflow and task management platform used for delegating, tracking, and prioritising work) with regards to printing/scanning requests office-wide.
- Communicate internally and externally using MS Outlook. You will also manage your diary using this software.
- Manage the reception on an ad-hoc basis which will require you to keep a log of visitors to the firm.

**Skills and knowledge required**:

- Excellent I.T. and organisational skills including Outlook, Word, and Excel.
- Excellent communication skills.
- Ability to prioritise and work to deadlines under pressure.
- Ability to use initiative.
- Experience in managing tasks/processes.
- Attention to detail and accuracy.

**Salary**:£22,932 per annum.

**Working week**:35 hours per week, Monday to Friday, 9am - 5pm.

**Benefits**:

- Critical illness protection.
- Life assurance.
- Discounted conveyancing on sales and purchases.
- Discounted eyecare.
- Charity donation through payroll.
- Cycle to work scheme.
- Buy additional leave option.
- Extra holidays at Christmas.
- CSR days.
- Funding for external training.
- Recruitment finder’s fee.
- Additional discounts.
- 4pm birthday finish.
- Pension scheme.

**Future prospects**:
Should you perform well in this role, there is an opportunity for you to take up a permanent position at the end of your qualification. Many of our previous apprentices are still with the company. Your future salary will be discussed should you be offered a permanent role.

**Important information**:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time** APPLY NOW

  • Apprentice Aftersales Advisor

    4 days ago

    Elgin, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey. **You will also receive**: - A...

  • Apprentice Dental Nurse

    1 week ago

    Elgin, United Kingdom Bupa Dental Care UK Full time

    Apprentice Dental Nurse – Bupa Dental Care Elgin £12.21 an hour until qualified. Here at Bupa Dental Care our people are at the heart of everything we do - and we do this because we care. We have created environments where people can look forward to coming to work, feel empowered, and benefit from working collaboratively with industry experts to help us...

  • Parts Apprentice

    2 weeks ago

    Elgin, United Kingdom Arnold Clark Full time

    We have exciting opportunities across Scotland for Parts Apprentices to join Arnold Clark and work towards a recognised qualification. At the end of your training, you’ll have gained a Level 3 Parts Distribution qualification and hands-on experience in an Arnold Clark Parts department. You’ll also receive: - A mentor to support you in the workplace. -...

  • Apprentice Dental Nurse – Earn While You Learn

    1 week ago

    Elgin, United Kingdom Bupa Dental Care UK Full time

    A leading dental care provider in Elgin is seeking an Apprentice Dental Nurse to join their team. This role offers a competitive salary of £12.21 per hour until qualified, with the opportunity to earn while you learn. On completion of the apprenticeship, you will achieve a Level 3 qualification in Dental Nursing, alongside gaining vital skills in patient...

  • Dyehouse Apprentice

    6 days ago

    Elgin, United Kingdom Johnstons of Elgin Co.Ltd Full time

    **Job Title**: Dyehouse Apprentice This vacancy is a fantastic opportunity to train and develop towards becoming an Assistant Dyer with supervisory responsibilities of running a shift within the Dyehouse operation in Elgin. This is a full-time, permanent position, working shifts on a rotational basis (day and back shift, with nights added after the initial...

  • Yard Apprentice

    6 days ago

    Elgin, United Kingdom Travis Perkins plc group Full time

    Joining our friendly and hard working family as an **Yard Apprentice**, you'll be on the front line dealing with our customers that come into our yard. As part of the branch team, you will play a vital role in our continued success, providing a first class service. **What will I be doing?** No one day is the same as the next in TP branch life, but here...

  • Digital Delivery Coordinator

    4 days ago

    Elgin, United Kingdom Balfour Beatty plc Full time

    Join to apply for the Digital Delivery Coordinator role at Balfour Beatty plc About The Role Balfour Beatty has an exciting opportunity for a Digital Delivery Coordinator to join our growing team in Scotland. What you'll be doing Support the Information Managers to implement the project Information Management Plan and associated documents to meet the...

  • Digital Delivery Coordinator

    7 days ago

    Elgin, Moray, United Kingdom Balfour Beatty Full time £30,000 - £50,000 per year

    About the roleBalfour Beaty has an exciting opportunity for a Digital Delivery Coordinator to join our growing team in ScotlandWhat you'll be doing Support the Information Managers to implement the project Information Management Plan and associated documents to meet the requirements outlined in the Employer Information RequirementsEducate project teams,...

  • Housing Support Worker

    4 days ago

    Elgin, United Kingdom Moray Council Full time

    Job DescriptionAs a Housing Support Worker you will provide support, assistance and advice to individuals and families who are in transition to permanent accommodation. The service is open 24 hours a day, 365 days a year, with staff working to a rolling rota. You will ensure designated accommodation is clean, tidy and ready for new clients to occupy. The...

  • Employability and Wellbeing Tutor

    1 week ago

    Elgin, United Kingdom Sinclair Wellbeing and Training Solutions Full time

    Employability / Wellbeing / Digital Skills Coaches and Trainers **Please note face to face delivery is a requirement of this role. This is not an online training opportunity.** Are you a dynamic, motivational, and inspiring trainer with a passion for helping individuals enhance their wellbeing, employability, and digital skills? Sinclair Wellbeing and...