Head of Operations

2 weeks ago


Brentwood, United Kingdom Viaderm Limited ta Matrix Labs Full time

**Overview**
We are a Beauty, Skincare & Cosmetics Manufacturer with a proven track record of supplying top-tier private label and branded products to leading retailers. We are very proud to say we are B Corp Certified and part of the Matrix Group.

We are looking for a dynamic leader with extensive manufacturing expertise. You will lead cross-functional teams, foster a culture of continuous improvement, and spearhead initiatives that elevate operational excellence and innovation.

As **Head of Operations, **you will take full ownership of our company’s operational functions. In this key leadership role, you will ensure world-class efficiency, productivity, and quality across all processes, driving flawless execution of our growth strategy, operational scaling, and cost optimisation while maintaining the highest industry standards.

**Duties**
- Accountable for the on time in full delivery of customer orders.
- Develop and execute operational strategies to drive productivity, profitability, and competitiveness.
- Own the entire production lifecycle, ensuring operations are scalable, lean, and aligned with the company’s broader business goals.
- Set and deliver on robust performance metrics for production efficiency, cost reduction, quality assurance, and customer satisfaction.
- Build, inspire, and lead a high-performing operations team with a strong focus on accountability, continuous learning, and leadership development.
- Oversee performance management, identifying and resolving issues proactively to maintain optimal productivity and team morale.
- Lead efforts in capital expenditure planning, ensuring investments align with operational efficiency and business growth objectives.
- Drive innovation within the production process, identifying and integrating emerging technologies that drive cost savings and process improvements.
- Proactively identify and mitigate potential operational risks, ensuring a robust contingency plan for any operational or supply chain disruptions.
- Serve as the first point of escalation for critical operational issues, providing fast, decisive leadership in crisis situations to minimise impact.
- Work in close partnership with Planning, QHSE, Technical, Procurement, Supply Chain, and Finance to ensure seamless integration of operational goals with broader business objectives.

**Requirements**:

- Extensive experience in a Senior operations role, ideally within manufacturing or pharmaceutical sector.
- Significant experience in scaling up business operations and improving efficiency, especially within limited capacity settings.
- Demonstrated ability in mobilising new factory setups, including manufacturing and production.
- Extensive experience sourcing equipment for manufacturing and production needs.
- Excellent leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Familiarity with health and safety regulations and compliance standards.
- Effective communication and interpersonal skills.
- Bachelor’s degree in operations management, Business Administration, Engineering, or a related field.

Pay: £65,000.00-£75,000.00 per year

**Benefits**:

- Additional leave
- Canteen
- Company events
- Employee discount
- Free parking
- Health & wellbeing programme
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

Work Location: In person

Application deadline: 01/11/2024
Reference ID: MATLABS-HO



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