Telephone & Administration Volunteer

1 day ago


Clydebank, United Kingdom British Heart Foundation Full time

Are you happy to chat on the telephone and can get by on a PC? Looking for administration or customer service experience? With support from the shop team you will be the first point of contact for customers, helping them with any phone or face to face enquiries, arranging collections of donations via our local van teams and explaining our Gift Aid scheme.

This is a busy front of house role for those who like to be in the thick of it, and makes a huge difference in helping us raise funds to beat heartbreak forever.

Say hello to the team:
Funding for researchers begins at your local charity shop. Now, more than ever, we are in urgent need of volunteers to enable us to continue our life saving research and help the 7.6 million people in the UK living with heart and circulatory diseases. This wouldn’t be possible without our fantastic volunteers.

Our team is welcoming and friendly, and we love meeting people from all walks of life.

Typical tasks include:

- Dealing with over the counter, phone and online enquiries, supported by the team
- Reception and front of house duties, helping around the cashier desk
- Being organised and able to follow administration procedures accurately
- Providing good customer service and assisting the shop team and Manager
- Acting as an ambassador for the British Heart Foundation

You get a lot from volunteering too:

- A chance to work in a friendly team, make new friends & meet a diverse group
- The feel-good factor of helping the British Heart Foundation beat heartbreak forever
- The time to develop your confidence and interpersonal skills
- The ability to gain valuable retail experience to add to your CV and learn new skills
- Flexibility to fit with your lifestyle around your other commitments
- Reasonable travel reimbursed in agreement with the Manager
- 25% volunteer discount on donated goods

Here's a little bit more about us:
The BHF is here to Beat Heartbreak Forever. We are working towards a world free from the fear of heart and circulatory diseases. By 2030, we want to see advances across the spectrum of heart and circulatory diseases; to prevent these conditions from developing and we want those with existing conditions to have better, longer lives.

**Job Type**: Volunteer

**Salary**: £1.00 per year

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
We are COVID-secure, following current Government guidance. We provide sneeze screens at till-points, hand sanitiser, disinfectant and face coverings. We maintain a strict cleaning schedule and social distancing in our shops/ stores.



  • Clydebank, United Kingdom Northern Marine Group Full time

    **The role of Administration Officer is demanding and diverse within a very busy department whose objective is to offer a fully comprehensive service to its many prestigious clients. The ability to build strong relationships with clients & cadets to develop confidence and trust, to maintain a long-term working relationship is imperative. Strong...


  • Clydebank G PD, United Kingdom ITALIAN AROMA COFFEE LIMITED delivery note Full time £25,459 per year

    Job OverviewWe are seeking a detail-oriented and proactive Office Administrator to join our dynamic team. The ideal candidate must be proficient in Sage Accounts, possess strong organisational skills and a solid background in administrative tasks and have a good telephone manner. This role is pivotal in ensuring the smooth operation of our office, providing...


  • Clydebank, United Kingdom Move Cars West Full time

    Move Cars West are a private hire taxi business based in Clydebank, we are currently looking for Telephonist / Controllers for full and part time positions. **Responsibilities**: - Answer incoming telephone calls and direct them to the appropriate department or individual - Take messages and relay them to the appropriate person in a timely manner - Provide...

  • Pa Secretary

    1 day ago


    Clydebank, United Kingdom Pertemps Glasgow Perms Full time

    Our client, who is based within the public sector, have an urgent requirement for a Secretarial PA. This is a temporary requirement and is based in the Clydebank area of Glasgow. The pay rate is £12.16 - £13.32 per hour. This role is Monday to Friday 9am - 5pm. Initially for 3 months with the option of an extension. A basic Disclosure Scotland issued...


  • Clydebank, United Kingdom webuyanycar Full time

    Area Sales Executive at webuyanycar We are the UK’s favourite car‑buying service, growing fast with over 500 branches. We look for enthusiastic, passionate, service‑driven individuals to join our team. No prior car experience required; we will train you. Job Details Salary: £27,100 per year (OTE £34,120) Bonus: Monthly and annual bonus based on...

  • Retail Advisor

    3 days ago


    Clydebank, United Kingdom EE Full time

    **Retail Advisor**: - Job Req ID: 39248- Posting Date: 16 Sep 2024- Function: EE Retail- Unit: Consumer- Location: Clydebank (R490), Clydebank, United Kingdom- Salary: £12.34 p/h plus 20% on target commission**Retail Advisor** **Working Hours - 18** **Location - Clydebank** **£12.34 p/h plus 20% on target commission** Everyone’s welcome at an EE...


  • Clydebank, United Kingdom Northern Marine Group Full time

    **The role is to interact with both existing and new customers and clients in the promotion of our services, developing, strengthening, and exploring all opportunities whilst creating new prospects for the business. As a support for management, this role delivers a high standard of service and communication, via direct accountability to key clients and...


  • Clydebank, United Kingdom Royal Voluntary Service Full time

    **Royal Voluntary Service** has an opportunity available for a **Retail Customer Assistant ( Weekends)** to join our team at **RVS Cafe, Clydebank Leisure Centre, Clydebank** **G81 1BF**. You will join us on a **part-time, permanent basis**, and in return, you will receive a competitive salary of **£11.72 per hour (FTE £21,396 per annum)**. **About the...


  • Clydebank, United Kingdom Advinia Healthcare Full time

    **About Us...** Advinia has been providing high quality, person-centred care, specialised for older people and focusing on resident wellbeing for over 25 years. We operate 36 Care Homes across the UK and each is led by a team of experienced and dedicated care professionals who are committed to always prioritising the individual needs of Residents. **Our...


  • Clydebank, West Dunbartonshire, United Kingdom NHS Golden Jubilee Full time

    We are currently looking for a highly motivated individual to work within the Occupational Therapy Team to provide administrative support.The Occupational Therapy team provide input to patients pre and post surgery to increase independence and support discharge home.The post holder will be integral to ensure safe and efficient patient flow and timely...