Customer Service Advisor

2 weeks ago


Liverpool, United Kingdom BLOOMING PARTNERS LIMITED Full time

As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction.

**Responsibilities**:

- Provide exceptional customer service to clients via various face to face channels
- Assist customers with inquiries, account issues, and product information
- Analyze customer needs and recommend appropriate financial services or products
- Collaborate with internal teams to resolve customer concerns and escalate issues as needed
- Stay up-to-date on company policies, procedures, and product offerings
- Handle a high volume of customer interactions while maintaining a positive and professional demeanor

**Experience**:

- Previous experience in a customer service role is preferred
- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Familiarity with financial services and products is a plus

**Job Types**: Full-time, Permanent

**Salary**: From £23,731.37 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Liverpool (preferred)

Work Location: In person



  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Liverpool. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Casual work attire The duties will include: - Providing a prompt and courteous member service - Assisting the Front-End Assistant...


  • Liverpool, United Kingdom Page-Hired Full time

    **Customer Service Advisor - Liverpool** - Immediate start - Free on-site parking - Mon - Fri working patterns - A friendly and supportive team environment **Hours** - Mon - Fri working patterns **The role of Customer Service Advisor**: - Providing assistance and guidance to the customer - Processing information and updating CRM system - Creating cases on...


  • Liverpool, United Kingdom People Solutions Full time

    **Customer Service Advisor**: £9.50 - £9.50 per hour per hour L7 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...


  • Liverpool, United Kingdom DG Partnership Ltd Full time

    **Customer Service Advisor - Competitive Salary - Liverpool, Merseyside** **The Role Are you passionate about making people’s lives better? Do you enjoy working in a fun and fast-paced environment? If so, we have the perfect role you! We are looking for an enthusiastic and passionate Customer Service Advisor /Float Guide to join our growing team. As a...


  • Liverpool, United Kingdom Liverpool City Council Full time

    Job Introduction **Job Title**:Customer Service Advisor **A bit about us**: Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver...


  • Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - ** Location: Liverpool City Centre**: - ** Salary: £19,048 basic**: - ** Contract: Full time, Permanent**: - ** Hours: Monday to Friday (1 weekend in 4 and 1 week of late evenings in 4)**: - ** + Excellent training and progression opportunities** **The main duties of a Customer Service Advisor are**: - Capturing...


  • Liverpool, United Kingdom MERJE Ltd Full time

    **Full Time / Permanent** **Monday - Friday between 8am - 7pm with 1 weekend day per month** **£20,000 + bonus (£450-£850 on avg p/m)** Do you have telephony based experience? Are you empathetic and customer driven? This is a very exciting opportunity for a confident, driven **Customer Service Advisor** to join a fast based, busy customer focused...


  • Liverpool, United Kingdom Pertemps Liverpool Full time

    **Customer Service Advisor North Liverpool £22,000 basic salary Monday to Friday 8:30am to 4:30pm/9am to 5pm Permanent Hybrid working home & office (can be 100% office based if preferred)** A position has arisen with our client in the North Liverpool area who are seeking a Customer Service Advisor to join the team. The purpose of the position will be to act...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisor** for roles for an insurance client based in the** L37 area of Liverpool.** - Pay Rate is £11.47 per hour. - Overtime and progression **The role of Customer Service Advisor**: - Assisting customers to make changes to customers policies - Helping with customer queries over direct debit payments - Identifying and assessing...