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HR Operations Lead

2 weeks ago

London, United Kingdom Walsingham Support Full time

**HR Operations Lead**

Location: Home-based with occasional travel to our London office

Accountable to: Director of People & Engagement

**Salary**: up to £55,000 per annum

Walsingham Support is a national charity dedicated to empowering individuals with learning disabilities, autism, and complex needs.

We are committed to creating a world where everyone is celebrated for their individuality.

Our team of over 850 staff is dedicated to providing compassionate care and tailored support, enabling the people we serve to lead fulfilling lives within their communities.

**The Opportunity - HR Operations Lead**:
As HR Operations Lead, you will play a crucial role in supporting the delivery of our ambitious transformation agenda.

Leading a small team, you will focus on streamlining our HR operations, ensuring compliance with HR policies, and overseeing the implementation of new systems that will enhance our efficiency and service delivery.

This is an exciting opportunity to have a transformational impact on the HR operations function and to shape the future of our HR processes.

**Key Responsibilities - HR Operations Lead**:

- Lead the HR Operations team in delivering day-to-day HR activities, ensuring compliance with HR processes.
- Oversee and improve all HR transactions, including Joiners, Movers, and Leavers (JML) processes.
- Create and maintain Standard Operating Procedures, templates, and guidelines for HR processes.
- Ensure accurate data management and reporting across HR, Operations, Finance, and leadership teams.
- Manage monthly payroll processes and support annual pay cycle administration.
- Lead the implementation of new HR technology systems in collaboration with key stakeholders.
- Provide first-line support for employee relations, escalating as needed to HR Business Partners.
- Build and maintain strong working relationships with key teams across the organisation.

**About You - HR Operations Lead**:

- Qualifications: Degree-level education or equivalent, with a professional HR qualification (CIPD Level 5 or equivalent).
- Experience: Proven experience managing HR Operations teams and processes, with a strong focus on HRIS platforms and data management.
- Skills: Strong knowledge of UK employment law, excellent communication, and a collaborative, coaching-based leadership style.
- Project Management: Experience in leading system implementations or large-scale process improvements is highly desirable.
- IT Literate: Confident with the Microsoft Office suite and HRIS platforms.

**Why Join Us - HR Operations Lead?**

At Walsingham Support, you will be part of a values-driven organisation that is deeply committed to diversity, equity, and inclusion.

This role offers the opportunity to make a lasting impact by leading the transformation of our HR function and contributing to the future success of our charity.

**ABOUT US - HR Operations Lead**

As an organisation, Walsingham Support absolutely aspire to be the employer of choice in the social care sector.

For the people we support, we want them to be surrounded by team members who have the values and approach that enables them to lead truly fulfilled lives.

Joining Walsingham Support will help to enhance the lives of the people we support but also give you an opportunity to develop your career in this wonderful area of work.

This charity needs great people do you fit the bill.??

**HR Operations Lead**

**HR Operations Lead**

**Work with Walsingham and make a real difference to people's lives**

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism, brain injuries and other complex needs.

We're different because we pride ourselves on putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.

At Walsingham Support, our staff teams are the linchpin of our organisation and they are passionate about our ambition. We work in an equal and diverse society in which people with disabilities are citizens in their own right.

We support them so that they can reach their own potential. By working with Walsingham Support, you'll be supporting disabled people live their lives to the full.

**Our Vision**:

- Walsingham Support will grow to become a leader in the social care sector to meet the evolving needs of people we support and the higher expectations they have around how they live.
- We will reinforce the voices of all those with learning disabilities, autistic people and other complex needs to challenge the status quo, disrupt perceived limitations and influence sector wide change.

**Our Mission**:

- We see the person not the limitations. We work alongside adults with complex needs to fulfil their life aspirations. We employ and develop exceptional people. We are agile, continuously learning as we respond to evolving needs.

**Our Values**:

- ** People Focused*