Research Consultant

2 weeks ago

Brighton, United Kingdom Brandwatch Full time

Brandwatch is the world’s premier social suite, empowering over 7,500 of the world’s most admired companies to understand and engage with customers at the speed of social. Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint. Operating and serving clients the world over, Brandwatch has 15 offices across the globe and more than 1,000 employees worldwide. Brandwatch is a Cision Company. The Professional Services team’s mission is to drive adoption, expansion and retention of the Brandwatch suite of products, by delivering actionable insights, intelligent solutions and remarkable service. As a member of the Strategy & Insights team within Professional Services, you will lead the delivery of bespoke research projects designed to help our clients understand their brands, consumers and industries and take action with this knowledge. In this role, you will manage a portfolio of Strategy & Insights accounts, serving as their strategic consultant and identifying ways to digital consumer intelligence to provide business insights. **In this role, you will**: - Manage the development, execution and delivery of custom research projects and serve as a strategic advisor for a major tech brand - Effectively manage project teams of analysts and/or freelancers, collaborating closely on deliverables and client relationships, overseeing client communication and ensuring delivery is on time and on target. - Review client deliverables for substance, accuracy, spelling/grammar and provide constructive feedback. - Represent the team in client-facing meetings and present to internal and external audiences. - Help develop new methodologies, delivery mechanisms, visualizations, external data integrations, and tools to deliver premier research capabilities. - Gain an understanding of the full range of Brandwatch products and have a proven understanding of analysis, data storytelling and advanced research methods. - Stay up to date on industry trends and broader research trends. - Travel when required (once covid-related concerns are over) to in-person consultations, including some travel outside of standard office hours (

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