Hub Service Administrator

2 weeks ago


Swansea, United Kingdom Platfform Full time

We have an exciting opportunity for a passionate administrator to join our system change and social justice focused work at Platfform. This role is part of the Swansea hub team as part of a project to support Western Bay’s Health Board's Substance Use systems to work collaboratively and, in a trauma-informed way. This work will inform the development of our systems change work.

The Swansea team is made up of a coordinator, 1 counsellor, 1 EMDR Therapist, a coach and an administrator. As part of the team the administrator’s role will be to support the administration functions of the service and provide a warm welcome to people attending our Swansea Hub.

It matters to us that our workforce represents as many identities and backgrounds as possible and we are committed to providing equality of opportunity for all current and prospective members of our team, at every level of the organisation. We particularly welcome applicants from black and minority ethnic backgrounds.

We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.

We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.

We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.


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