Front of House Assistant Supervisor

1 week ago

Gainsborough, United Kingdom Meatery Group Ltd Full time

**Clock House Gastrobar - Gainsborough**
3 Lord Street
Gainsborough
DN21 2DD

**Front of House Assistant Supervisor**

Job Overview:
**Responsibilities**:

- Co-managing day-to-day operations of the bar, including staff supervision, inventory management, and customer service
- Ensuring high standards of cleanliness and hygiene are maintained in compliance with health and safety regulations
- Developing and implementing innovative strategies to drive sales and enhance customer satisfaction
- Assisting with training and mentoring staff, provide guidance and support, motivating them and ensuring we continue to deliver top class customer service.
- Coordinate with the kitchen team to ensure efficient food production and timely service
- Assist to manage cost control, and strive to deliver healthy GP targets.
- Stay up to date with industry trends to identify opportunities for growth and development.
- Ensure a smooth service and maintain high standards of hospitality for our guests.
- Handle customer inquiries, feedback, and complaints in a professional manner
- Handling customer bookings and promotion.

**Duties**:

- Assist to manage the front of house staff, including bartenders and waiters.
- Ensure smooth service delivery and maintain high standards of hospitality
- Coordinate with the kitchen team to ensure efficient food production and timely service
- Implement food safety standards and oversee compliance with regulations
- Provide leadership and guidance to the team, fostering a positive work environment
- Handle customer inquiries, feedback, and complaints in a professional manner
- Monitor inventory levels and place orders for supplies as needed
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- A proactive approach to problem-solving and decision-making

This role will include most Saturdays and Sundays in a typical working week.

**Job Types**: Full-time, Part-time, Permanent

Pay: Up to £11.90 per hour

Expected hours: 25 - 40 per week

Additional pay:

- Tips

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- bar/restaurant: 2 years (required)
- Supervising experience: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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