New Tenancy Officer

2 days ago

Gateshead, United Kingdom Seven Resourcing Full time

Seven Resourcing are looking for a temporary New Tenancy Officer to work in Gateshead. This position is initially for a period of 3 months and is paying £13.17 (PAYE) or £16.57 (umbrella) per hour. It will be a 37 hour working week with a mixture of homeand office working. Business opening hours between 8:30am and 5pm Monday to Thursday and 8:30am to 4:30pm on Friday.

**The role**:
**Key Responsibilities**:

- To sign up new tenants to their property with a clear focus on affordability and tenancy sustainment, ensuring that tenants understand key messages in relation to managing their tenancy.
- To identify specific needs relating to customers to ensure that relevant support is in place prior to commencement of tenancy to ensure long term sustainability of their tenancy.
- To efficiently and effectively operate early arrears control from pre-commencement of tenancy stage by ensuring maximisation of rental income and provision of a high-quality service.
- To ensure you keep abreast of relevant changes in welfare reform to enable you to offer advice, support and assistance to tenants.
- To be conversant with arrears recovery procedures and appropriate legislation and to convey this at commencement of tenancy.
- To work in partnership with the Councils Revenues and Benefits service to ensure effective joint working between Council services.
- To liaise with other departments and partners to ensure appropriate referrals are made when tenants require specialist advice or support.
- To provide financial and welfare benefit advice at commencement of tenancy in order to ensure income maximisation of tenants.

**Applicant Requirements**:
**Qualifications**:
N/A.

**Experience**:2+ years working within a similar role.

**Compliance**:Proof of right to work in the UK and references covering the last 2 years.

**Travel**:Clean UK driving license with the ability to commute to and from work independently.

**Hours**:37.5 hours p/w.

**Working with Seven Social Care**:
We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awardsand amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

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