Customer Service Administrator
7 days ago
Norse Group are seeking Customer Service Administrators/Contact Advisors to provide customer service support within the Facilities Management division based in Norwich on a casual basis.
The Helpdesk operates 24 hours a day
- 365 days a year and the main objective being to provide 24/7 Customer Contact support to all clients, from both residential and commercial properties across all divisions within the TFM Contract.
**The Role**:
- Process and resolve queries concisely and efficiently whilst always remaining professional and courteous with the ability to identify the appropriate level of action needed.
- Input and maintain data on our bespoke database, documenting all information to standard operating procedures and carry out general administration duties as required.
- Experience in a Call Centre or Customer Service environment or background is essential.
- Excellent interpersonal and communication skills with a high focus on customer service.
- Ability to make decisions on your own initiative with excellent problem-solving skills.
- Strong organisational skills with the ability to prioritise your workload with a high attention to detail.
- Professional telephone manner with ability to use tact and discretion whilst maintaining client confidentiality.
- In-depth knowledge of Data Protection and GDPR.
**_We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination._**
**_ Please read the attached job description and person specification to ensure you meet the criteria for the role before applying._
-
Customer Services Administrator
2 weeks ago
Norwich, United Kingdom S Michlmayr & Co Ltd Full time**Customer Services Administrator** We are looking for a talented individual to join our Customer Services team. You will work as a member of the team providing an unrivalled, outstanding service to all internal and external customers. This is a part time role, 16 hours / week (working **Wednesdays and Thursdays**). As we are a small business flexibility...
-
Senior Financial Services Administrator
2 weeks ago
Norwich, United Kingdom Service Service Employment Agency Limited Full timeIf you are an experienced Norwich based IFA practice Administrator then you should read on... I am currently recruiting for one of the best practices in Norfolk, my clients offer an excellent working environment with a friendly and flexible approach to work. Through internal growth my client has an opportunity to join their already well established...
-
Client & Office Experience Administrator
2 weeks ago
Norwich, United Kingdom Service Service Full timeClient and Office Experience Administrator Norwich city centre Monday to Friday office based full time (may consider part time with a minimum of five hours each day) My client is a dynamic legal firm dedicated to providing client-focused services. They make legal matters straightforward and understandable while equipping their clients with the information...
-
Client & Office Experience Administrator
2 weeks ago
Norwich, United Kingdom Service Service Full timeClient and Office Experience Administrator Norwich city centre Monday to Friday office based full time (may consider part time with a minimum of five hours each day) My client is a dynamic legal firm dedicated to providing client-focused services. They make legal matters straightforward and understandable while equipping their clients with the information...
-
Financial Administrator
2 weeks ago
Norwich, United Kingdom Service Service Full timeMy client is a Norwich based chartered firm who have been providing advice to Norfolk and afar for over fifty years and you can become part of their success by supporting their adviser as a Financial Administrator. Job summary To provide a welcoming, efficient, professional and effective client service with a high focus on quality and accuracy, adhering to...
-
Financial Administrator
7 days ago
Norwich, United Kingdom Service Service Full timeMy client is a Norwich based chartered firm who have been providing advice to Norfolk and afar for over fifty years and you can become part of their success by supporting their adviser as a Financial Administrator. Job summary To provide a welcoming, efficient, professional and effective client service with a high focus on quality and accuracy, adhering to...
-
Repairs Administrator
7 days ago
Norwich, United Kingdom Service Care Solutions Full timeRepairs Administrator – Stratton, Norfolk Salary: £25,725 Contract: 6-month Fixed Term Contract Hours: Full time I’m currently working on behalf of a well-regarded housing provider who is seeking a Repairs Administrator to join their busy property services team on a 6-month fixed term contract. This is an excellent opportunity for someone with strong...
-
Repairs Administrator
2 weeks ago
Norwich, United Kingdom Service Care Solutions Full timeRepairs Administrator – Stratton, Norfolk Salary: £25,725 Contract: 6-month Fixed Term Contract Hours: Full time I’m currently working on behalf of a well-regarded housing provider who is seeking a Repairs Administrator to join their busy property services team on a 6-month fixed term contract. This is an excellent opportunity for someone with strong...
-
Full-Time Customer Service Administrator
2 weeks ago
Norwich, United Kingdom Huntress - Maidstone Full timeFull-Time Customer Service Administrator (Immediate start) Hours: 37.5 hours, flexible shift pattern (including weekends) Contract Type: Contract / Full-Time We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a full-time basis. This role is ideal for someone who enjoys working in a fast-paced...
-
Casual Customer Service Administrator
3 days ago
Norwich, United Kingdom Norse Group Full time**Customer Service Administrator (Evenings)** - **Location**:FM Helpdesk, Inspiration House, Norwich, NR6 6BB - **Hourly Rate**: £10.14 per hour - **Contract**:Casual Norse Group are seeking Customer Service Administrators/Contact Advisors to provide customer service support within the Facilities Management division based in Norwich on a **casual**,...