Administrators

Administrators

Team Administrator

£22,032 - £24,972

Plus generous civil service defined benefit pension

And

Project Support Administrator

£24,698 - £25,564

Plus generous civil service defined benefit pension

Bristol

About the OfS

We are the independent regulator of higher education in England.

We aim to ensure that every student, whatever their background, has a fulfilling experience of higher education that enriches their lives and careers. We also care about supporting and developing our staff, working together to achieve more than each of us can do alone.

We’re proud of our people, our culture and the benefits we offer. At the OfS we want to create a welcoming and engaging working environment which is free from discrimination.

We’re looking for skilled, committed people who care about students and their experience of higher education. Join us and you’ll be part of an energetic, forward-looking organisation with high ambitions and big opportunities for our people.

About the roles:
The administrative resource unit (ARU) is a large team of professional administrators who provide a range of admin support across the organisation. Although you will be based in one directorate, the ARU is a flexible resource, moving to meet business need and adding variety and skills to the day job.

The ARU is committed to working flexibly and moving people to work in different teams and on different assignments, in order to develop an individual’s skills and experience, improve communications across teams, and to ensure that as the OfS’s priorities change, resources are allocated appropriately.

Team Administrator

You will initially be based in one directorate and may move around to meet business need. Movement to different assignments will take account of your competencies, knowledge and preferences as well as the needs of the organisation, and the need for some team stability.

Project Support Administrator

The role of the project support administrator is very similar to the team administrator, although you will be assigned to specific teams and areas of work. Project support administrators will be more proactive in their performance, reminding individuals about deadlines, writing guidance and processes and helping to keep projects on track.

Areas of responsibility may include:
Providing administrator support to team members, ensuring that:

- travel and accommodation are organised
- telephone calls and post are answered and dealt with as appropriate, taking the initiative in prioritising, channelling and processing correspondence and messages
- queries are responded to
- events are organised
- meetings are attended and minutes taken as required
- internal stakeholders are engaged to ensure that administrative support is provided as required
- internal and external stakeholders are engaged to organise events and meetings
- following processes and polices.

About you:
The key person attributes we look for in both these roles include:

- office experience including confident use of standard software and business processes (experience of the MS Office suite); Word, Outlook, Teams, Excel
- experience managing office records;
- customer service focus (internal and external);
- budget administration; and planning and time management skills.
- ability to quickly understand the purpose and objectives of specific projects within the work of the directorate and of the OfS;
- experience working as part of a team to deliver a time-bound project is an advantage.

The enablers for these roles are:
Knowledge and Learning
- Actively takes responsibility for finding out information
- Takes responsibility to obtain, develop, organise and share knowledge and information that may be of use to others, ensuring it is accurate and up to date

Planning
- Plans and prioritises tasks successfully, taking account of others’ needs as well as own
- Takes account of foreseeable risks
- Resolves competing priorities within resources available, in the light of others’ priorities and work life balance

Communications
- Manages own time to allow opportunities for effective communication with others
- Communicates to all parties in a way which creates a positive impression of the OfS
- Speech is clear, concise, of appropriate complexity and tailored to the audience. Content of speech is accurate
- Writing is clear, concise, of appropriate complexity and tailored to the audience(s). It follows house style and uses correct grammar. The content of writing is accurate

Relationships
- Aware of how one prefers to relate to others and where necessary, adapts personal style to achieve best results
- Takes into account others’ perspectives
- Negotiates optimum outcomes and secures understanding from those with whom one may not agree.

Working for us

The OfS regulates the higher education sector on behalf of all students. We value diversity and the wealth of perspectives, experience and ideas that it brings to our work, and we st