Customer Service Advisor

3 days ago


Ipswich, United Kingdom Pure Resourcing Solutions Full time

Our client is a thriving UK wide retail business with offices based in Ipswich. Due to growth the business is looking to recruit a further member to their customer service team.
This role would suit someone who has experience of dealing with inbound calls, being able to multi-task and the ability to be able to react based on customer's needs.
The main duties of the role include:

- Manually releasing orders after checking customer's accounts
- Administration of customer accounts
- Day to day administration within the team
- Resolving queries
- Liaising with sales teams and working closely with the customer service team
- Taking credit card payments

Our client is offering a competitive salary, monthly bonuses (based on achievements of targets), 23 days holiday and car parking.



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