Ict Trainer

1 week ago


South West, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 232367**Salary**:

- £23,174 - £28,200**Grade**:

- Other- NPS Pay Band 3 National**Contract type**:

- Permanent**Type of role**:

- Education and Training**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of posts**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- South West EnglandAbout the job

**Summary**:
This position can be based at the following locations:
Aldershot, Aylesbury, Basingstoke, Bicester, Bracknell, Fareham, High Wycombe, Lymington, Milton Keynes, Newport (Isle of Wight), Oxford, Portsmouth, Reading, Slough, Southampton, Winchester

**Job description**:
The purpose of the role is to deliver effective ICT Training on all Probation Service systems and processes to new and existing admin and operational staff at all grades across the region.

The Regional ICT Trainer reports to the Regional ICT Training Specialist. Travel across the region will be required as part of the job to deliver ICT training to colleagues.

Contribute to the effective delivery of the Regional ICT Training Plan through provision of ICT training to new and existing staff of all grades across the region and providing additional support to the ICT Training Specialist as required

The job holder will follow a training programme developed by the Regional ICT Training Specialist to develop their capability and effectiveness.

**Overview of the job**

The purpose of the role is to deliver effective ICT Training on all Probation Service systems and processes to new and existing admin and operational staff at all grades across the region.

The Regional ICT Trainer reports to the Regional ICT Training Specialist. Travel across the region will be required as part of the job to deliver ICT training to colleagues.

**Summary**

The job holder will follow a training programme developed by the Regional ICT Training Specialist to develop their capability and effectiveness.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Deliver ICT Training for Probation Service ICT systems to groups of staff using national and locally agreed lesson plans, either face to face in the classroom or virtual delivery via MS Teams. When required, the job holder will deliver group presentations and workshop sessions plus individual coaching and targeted learning appropriate to need, remotely or face to face throughout the probation region
- Preparation for training events, on-line and in the classroom, ensuring all materials are available, current and accurate
- Be aware of diversity issues relating to training delivery and documentation including individual learning needs and provision of ICT Training support to Assistive Technology users.
- Maintain the ICT training databases, updating the training system in preparation for a training course; administer bookings through myLearning, incl. obtaining attendance lists; sending out joining instructions to learners; adding attendance details
- Assist the ICT Training Specialist to ensure all training materials are kept up to date reflecting changes to guidance and processes, systems and software; identify and propose potential improvements to training materials.
- Assist in the production of training material in a variety of media formats, E- Learning, Video and Virtual training platforms to meet learners’ needs and maximise efficiency of delivery.
- Undertake evaluation of training events, analysing feedback from attendees on the day or after the event to check successful achievement of expected outcomes and effectiveness of delivery with a view to making improvements where identified

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

**Responsibilities**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Developing Self and Others
- Changing and Improving
- Communicating and Influencing
- Making Effective Decisions
- Delivering at Pace

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- Good knowledge of MS Office required as well as the ability to quickly learn bespoke systems in order to deliver training on these systems across the Organisation.

**Benefits**:

- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annu


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