1st Line Support
18 hours ago
1 Line Support ? 8-Month Contract ? Birmingham
VIQU has partnered with a public sector organisation in Birmingham seeking a 1 Line Support contractor to support an upcoming telephony rollout project, helping modernise communication systems across the organisation.
This is a fantastic opportunity for someone looking to build or strengthen their career in IT project work.
**The role**:
As 1 Line Support, you?ll be part of the team ensuring a smooth rollout of the new telephone systems. You?ll provide on-the-ground support and guidance to staff as they transition to updated telephony and Microsoft Teams solutions.
**The successful 1 Line Support will get involved with**:
Auditing and mapping existing phones, checking locations against internal asset records
Building, connecting, and configuring new phones with the correct extensions
Providing general support and guidance ? being approachable, answering questions, and guiding staff through the changes.
**Key skills & experience**:
Confident communicator, comfortable working with stakeholders and staff at all levels
Competent in Microsoft Excel ? able to update trackers and manage spreadsheets effectively
Well organised and proactive ? able to manage your workload independently
**Role details**:
**Job role**: 1 Line Support
**Job type**: Contract
**Duration**: 8-month contract (till end of March 2026)
**Rate**: £150 per day paid to Umbrella company
**Location**: Birmingham
Do you know someone great? We?ll thank you with up to £1,000 if your referral is successful (terms apply).
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