1st Line Service Desk Analyst

1 week ago


Birmingham, United Kingdom Concept Resourcing Full time

**1st line IT Support Analyst**

**£23,000 - £25,000 (based on experience) + benefits**

**Birmingham West Midlands - Hybrid role (commutable from Solihull, Sutton Coldfield, Coventry, Redditch, Tamworth, etc )**

We are looking for someone to join the IT Service Desk at our client in Birmingham as a 1st line support. This is a nationwide, award-winning company, with over 50 years of experience. You will receive excellent training and the opportunity to progress anddevelop within the company.

**Requirements**:

- Minimum of 6-12 months experience of 1st line Support at an MSP (Essential)
- Previous Customer Care Experience
- Previous experience of logging tickets
- Exposure to:

- Active Directory
- Microsoft office 365
- SharePoint
- One drive
- Networking
- Open to learning and developing within the company

This a great opportunity for an 1st line IT Support Analyst to elevate their career within an established company with the highest level of accreditation.

**1st line IT Support Analyst**

**£23,000 - £25,000 (based on experience) + benefits**

**Birmingham West Midlands - Hybrid role (commutable from Solihull, Sutton Coldfield, Coventry, Redditch, Tamworth, etc )



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