Credit Controller

**About the Role**:
Who Are We?

At B&M Waste Services, we invite you to join us in building a sustainable future. Be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management.

Within our inclusive and supportive work environment, we value collaboration, integrity, and continuous improvement. Your ideas and contributions matter as we work together to redefine waste management practices and shape a greener world.

At B&M Waste Services, your contributions will shape our collective impact. Explore our current openings and become part of a company that is driving change, embracing innovation, and building a brighter, more sustainable future for generations to come.

Now let us tell you about the role:
As a Credit Controller reporting to the Head of Transactional Services, your primary responsibility is to ensure the timely collection of cash while minimising bad debts. This role requires collaborative efforts, working closely with internal and external stakeholders to deliver excellent customer service and meet targets.

**Responsibilities**:

- Manage a portfolio of customers, ensuring payments are made within agreed terms.
- Provide exceptional customer service to both internal and external stakeholders.
- Handle a high volume of customer interactions via telephone.
- Maintain customer records to ensure timely receipt of invoices/statements.
- Update the accounts receivable system, Credit Hound, with all collection activities.
- Process card payments and issue electronic direct debit mandates.
- Provide copy invoices to customers on an ad-hoc basis.
- Build rapport with customers to enhance relationships.
- Handle statement reconciliations and create WIP statements for effective communication with customers.
- Escalate any concerning issues to the Credit Control Team Leader.
- Manage queries through our query management system.

Qualifications:

- Desirable: ICM Level 3

**Experience**:

- Essential: 2 years of credit control experience.
- Desirable: Customer service experience.

**Skills**:

- Essential: High-level written and oral communication, strong Microsoft Excel skills, conflict resolution, assertive telephone manner.

Knowledge:

- Essential: End-to-end credit control process.
- Desirable: SAGE, SAGE CRM, AMCS, Credit Hound.

The bigger group: Beauparc

Beauparc, a dynamic and forward-thinking environmental services company, is at the forefront of innovative waste management and recycling solutions. Operating on a global scale, Beauparc is committed to making a positive impact on the environment, promoting sustainability, and driving change within the industry.

Operating across Ireland, the UK, and other countries, Beauparc is dedicated to shaping a greener future through responsible resource management and sustainability. Join us to make a positive impact on the environment.

**About Us**:
At B&M Waste Services, we invite you to join us in building a sustainable future. Be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management.

Within our inclusive and supportive work environment, we value collaboration, integrity, and continuous improvement. Your ideas and contributions matter as we work together to redefine waste management practices and shape a greener world.

As industry leaders, we offer exciting career opportunities in waste collection, recycling, and sustainability. Engage in cutting-edge projects, leverage advanced technologies, and embrace sustainable solutions that prioritise the circular economy.

Your professional growth and development are important to us. We provide comprehensive training programs, mentorship opportunities, and ongoing support to empower you to thrive in your career and make a significant difference.

Join our dedicated team, where teamwork and shared values are at the core of our success. Together, we'll create a more sustainable future, one where waste becomes a resource and environmental impact is minimised.

At B&M Waste Services, your contributions will shape our collective impact. Explore our current openings and become part of a company that is driving change, embracing innovation, and building a brighter, more sustainable future for generations to come.