Credit Control Administrator

5 days ago


Bromborough, United Kingdom Panda Full time

Location: Bromborough Working hours: Monday to Friday; 08:30–17:00 The Role Reporting into the Head of Transactional Services, the role of our Credit Administrator is to support our credit control team by completing a variety of administration tasks including allocating cash, raising credit notes/invoices, managing our various mailboxes and reconciling the bank statement. Responsibilities Accurately allocate all customer receipts as per the customer’s remittance advice. Ensure any receipts that do not have an accompanying remittance are followed up with customers to avoid unallocated cash. Support the CC’s sending copy invoices. Maintain the unallocated cash value below the targeted value. Raise credit notes/invoices as per the agreed process. Manage the mailboxes that include remittances and various other customer requests. Work alongside the credit control team to ensure that any administration tasks are maintained in a timely manner. Reconcile the bank statement versus the receipts allocated in Sage 200. The Ideal Candidate The ideal candidate will be an organised and methodical individual who has completed a similar role for a period of more than 12 months. They must demonstrate knowledge of Sage 200 (or other Sage products) as the role is almost completely transacted in Sage. You will have a positive attitude and customer service must always be at the forefront of what you do. Qualifications AAT Experience 2 years sales ledger experience. Customer Service Experience Desirable. Skills High level of written and oral communication. Conflict resolution. Excellent customer service. Knowledge SAGE 200 (required) CRM, AMCS, Credit Hound (desirable) About The Company Panda, over the past 30 years, has continued to grow and acquire businesses that share a similar vision and set of values. We’re now a group of almost 3000 people, all contributing to that growth and success. We aim to uphold safety and wellbeing while delivering a partnership approach to managing resources responsibly. Our philosophy is to balance customer satisfaction with environmentally sustainable practices. We aspire to attract and retain a skilled and diverse workforce that best represents the talent available in our communities. Equal Employment Opportunity (DE&I Policy Statement) #J-18808-Ljbffr



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