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Business Support Officer Temporary
2 weeks ago
Are you interested in joining our Business Support Team here at West Lancashire Borough Council?
- Are you passionate about delivering excellent customer service?
- Do you have excellent administration skills with a high level of attention to detail?
If the answer to these questions is 'yes' we would love to hear from you.
We are looking for an experienced Temporary Business Support Officer who is interested in a new challenge in a fast-paced role within our Business Support Team.
You will be responsible for providing an efficient and effective administrative support service to several operational teams within the organisation. These teams will include Environmental Services, Housing and Regulatory Services, Corporate and Customer Services, Finance, Procurement and Property Services and Leisure Services.
The administrative tasks will include Right to Buy and Insolvency, Leisure, Housing, Legal, HR and supporting the customer feedback process.
The key skills you will demonstrate within this role are:
- Inputting and extracting data using a range of management information systems, to support with the processing of purchase orders/invoices and working to strict deadlines to ensure that the work is completed in a timely manner. This will also include collating data to support with performance management.
- Retrieving of files from the basement including filing and co-ordinating of files.
- You will need excellent ICT skills, including the ability to use Word, Excel, Outlook and other ICT packages as required.
- Excellent communication skills both verbally and in writing, liaising with members of the public, senior managers, and staff members within the organisation.
- Excellent organisational skills, work methodically, be able to prioritise your workload and meet multiple deadlines.
- You will be a team player and will have the ability to use your initiative and work with mínimal supervision.
- Demonstrate a resilient and positive attitude with the ability to contribute constructive ideas to the team to support continuous improvement.
The post holder will support the development of a positive organisational culture that is outward looking, evidence based, and customer focused. You will adhere to the Council’s Expected Behavioural Standards ensuring that a high standard of customer care is maintained and dealt with in a courteous manner.
We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary, generous annual leave entitlement, the opportunity for hybrid working, Local Government Pension Scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.
If you are looking for a new and exciting challenge and want to be part of our multi-disciplinary business support service, we would love to hear from you.
The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records. This will include a Basic DBS check.
Please be advised that a criminal record will not necessarily be a bar to obtaining a position with West Lancashire Borough Council.
