Administrator/receptionist
5 days ago
Location: Gateshead - Bensham
We have an immediate opportunity for an experienced Administrator/Receptionist to join a reputable Training Provider based in Gateshead that received and OFSTED rating of ‘Good’ in their last inspection.
The position of the Administrator/Receptionist will involve working very closely with learners and colleagues that visit the centre to help support the smooth running of the training centre on a day to day basis.
We are looking for someone that is confident with an outgoing personality and strong communication skills as you will be coming in to contact with a variety of learners and colleagues on a daily basis.
The package available for the position of Administrator/Receptionist:
- Basic salary of £19000 - £21000.
- 23 days holiday plus public holidays and your birthday off if it falls on a working day.
- Pension scheme plus additional benefits.
- Career progression opportunities.
The role of the Administrator/Receptionist:
- Make outgoing and answer incoming telephone calls in a timely and professional manner & to transfer calls.
- To welcome visitors in a professional manner and deal with all deliveries and delivery notes
- To process and distribute all incoming mail plus process and record all outgoing mail.
- Maintain the franking machine service, monies and stationery stock levels, ensure secure
storage and process stationery order invoices.
- To carry out filing, monitor the company photocopier usage and take accurate readings providing information to finance plus order photocopier supplies and report any maintenance problems.
- To access PICS system for learner enquiries and updates and book potential learners onto relevant course inductions.
- To print company enrolment paperwork ensuring stock availability and prepare and monitor com-pleted learner portfolios ready for collection.
- Support with and conduct learner inductions and paperwork completion.
- To ensure a log of all staff and visitors signing in and out of building at reception ( and maintain provision for this process).
- To maintain an up to date staff telephone log and produce and maintain staff contact details.
- To carry out general administrative duties within departments and book accommodation and trav-el where necessary.
- General data entry, update the company backup server daily and any other duties to meet the needs of the business.
Skills and Experience required for the Administrator/Receptionist:
- Maths and English Functional Skills Level 1 or equivalent.
- Experience of working within an administrative or receptionist role.
- Strong communication skills (verbal and written) and confident talking to a variety of different people.
- Experience of working with customers and dealing with queries.
This position is being managed by Pertemps Work-Based Learning. For more information, please contact Matthew Spencer on.
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