Project Manager

2 weeks ago

Lichfield, United Kingdom Integrity Resource Solutions Full time

**Job Title**

Project Manager

**Name of Employee**

**Location**
- Lichfield/Home Based (or any other arrangements)_

**FCA Regulated**

No

**Role Description**

The overreaching business objective is to ensure that all Customer Onboarding projects are conducted in a professional, effective and efficient way, to optimise the customer experience and the growth of assets onto the platform. This role is an outward facingrole that involves:
- conducting a detailed business and technical analysis of the on-boarding requirement;
- working with customers to ensure that the optimum method for the on-boarding of assets is agreed;
- the preparation of project plans and timely monitoring throughout the process to ensure that any deviation from plan is identified and remedial action undertaken as quickly and efficiently as possible;
- working effectively with both internal and external stakeholders, to ensure that they are fully up-to-date with the status of projects and all onboarding of assets
The on-boarding of new customers - will also involve detailed analysis of requirements to ensure that the platform is built to meet business needs and to identify appropriate short-term solutions where longer-term development might be required, etc.

**Key Accountabilities**
- To ensure that customer on-boarding programs are progressed effectively with all external and internal stakeholders;
- To ensure that new customer platforms are set up to meet business needs and also to maximise asset transfer flow as effectively and rapidly as possible.

**Essential Functions**
- The analysis of customer and asset on-boarding requirements
- In depth business analysis to determine platform requirements
- the preparation and monitoring of plans
- coordination with external and internal stakeholders

**Competencies and Skills**
- Experience in the analysis and design of financial service processes and procedures;
- Attention to detail with sensitivity to the importance of accuracy and timely delivery to meet business needs;
- An open collaborative style with customers, as well as team members, operations, developers and client services personnel

**Group Operating Model**

Participation in regular Development, PMO and Senior Management meetings

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