Data Officer

**JOB SUMMARY**

**Job Title: Data Officer**

**Location: Staffordshire Lichfield Office Based**

**Salary: £ 23,870 per annum ( Pro Rata salary £14,322)**

**Hours of Work: 22.5 Hours per week 3 full days**

**About Pathway Project**

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

**Why work for us?**

Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy.

We are currently evolving a bold new strategy and a passion for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We offer the following benefits:

- 25 days paid leave plus statutory holidays (pro rata)
- A competitive pension scheme
- Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

**About the role**

This multifaceted role requires the ability to manage, interrogate and evaluate data and compile accurate reports to enable crucial reporting to funders. This role enables the post holder to facilitate the end to end process ensuring the data input into the system allows for accuracy in reporting on funding contracts. The postholder will have a keen eye for accuracy and be able to interrogate case management systems to extract relevant data.
- To facilitate data collection, consolidate, analyse and organise reports for funders and internal teams with precision and attention to detail.
- To support the COO with daily operations by ensuring that data is accurately and appropriately recorded in the case management system to facilitate the reporting required.
- To aid in the administration and advancement of the online case management system.
- To generate reports and statistics to disseminate the results of the Pathway Project.
- Support Pathway Project to maintain excellent relationships with funders, grant makers or trust managers and ensuring the data required for reporting is recorded accurately to facilitate that reporting.
- To attend and participate in both staff and stakeholder meetings, as and when required.
- To strictly adhere to the specified timeframes and milestones mandated by our funders and guarantee the prompt submission of bids, reports and returns.

This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role.

**Person Specification**

**Essential**
- Experience in data collection, data analysis techniques & presentation of

data whilst maintaining a high level of attention to detail.
- Strong analytical skills with the ability to present complex data in a simple

format.
- A good understanding of Microsoft Office, particularly Outlook, Excel, with

awareness of databases.
- Excellent written skills, with experience of writing reports, guidance or

briefings.
- Excellent administrative, organisational and time management skills, with

demonstrable experience working in a fast-paced environment with

competing deadlines.
- Demonstrable excellent customer service delivery for all stakeholders,

clients and partners.
- Strong commitment to team members, the work team and the wider

organisation’s values and ethos.
- An understanding that in small charities we often “roll up our sleeves” and

support other areas to reach a team objective.
- An understanding of and a commitment to equal opportunities in

employment and in-service delivery.

**Desirable**
- Experience of working in the charity sector and understanding how Charities are funded.
- Experience of working in a