Part Time Receptionist
17 hours ago
Are you proactive, flexible, enthusiastic, and adaptable? We have a strong working relationship between our receptionist team and clinicians, being a good team player is essential.
This role is **fast-paced and ever-changin**g. You will need to be able to multi task, problem-solve and think on your feet. _Can you remain calm and positive when working under pressure and challenging circumstances?_
You will be responsible for undertaking a wide range of administrative duties to support the team and offering excellent service and care to our patients.
The following are the core responsibilities of the Reception Role:
- Dealing with incoming and outgoing phone calls.
- Helping with queries at the front desk.
- Liaising with internal and external healthcare professionals
- Managing the task box in an effective manner
- Maintaining an accurate patient records
- Processing documents and prescriptions
- Actioning a range of administrative duties, using various online platforms.
- Complying with mandatory training requirements, including safeguarding, as set out by employment terms
- Taking prompt and timely action when there are any welfare or safeguarding concerns.
- Working within organisational policies, procedures and guidance.
- Demonstrating the practice's values and behaviours in their work
There may be, on occasion a requirement to carry out other tasks; dependent upon factors such as workload and staffing issues. There may also be the occasion to carry out over time to cover staff holidays and sickness and if there is a Saturday clinic.
**Essential criteria**
- Experience of working in a Healthcare environment
- Previous administrative experience.
- A good Standard of Education -Minimum of 3 GCSEs (or equivalent) at grade C or above including English Language & Maths
**Desirable criteria**
- Medical terminology
- Knowledge of SystmOne
**Job Type**: Part-time
Pay: £12.21 per hour
**Benefits**:
- Company pension
- On-site parking
Application question(s):
- Please list how you meet the essential criteria.
Work Location: In person
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