IT Support Administrator
3 days ago
**IT Support Administrator**
- **Salary**:£25 - £30,000 depending on experience
- **Location**:Droitwich / Remote
- **Job Type**: Permanent
**The Role**
As an IT Support Technician, you will be one of the first points of contact for all IT 1st and 2nd line queries, providing both onsite and remote end user desktop support. Tasks can include installing and configuring computer systems, diagnosing hardware/softwarefaults, and solving technical problems, either over the phone or face to face.
There will be a flexible approach to working in the office 3 times a week.
**Responsibilities**:
- Working with a number of IT system administration portals
- Supporting hands on technical support
- Taking ownership of an issue to the point of resolution or escalation.
- Support a range of end user compute devices (laptops, printers, scanners)
- Active Directory
- Windows 10 and Microsoft Office suite 365
- Knowledge of mobile devices
**Key Skills and Experience required**:
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
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