Business Operations Coordinator

Are you a highly organised and proactive individual with a passion for creating efficient processes and fostering a positive workplace environment? We’re looking for a Business Operations Coordinator to join our fast growing team and play a vital role in streamlining operations, supporting our team, and driving our culture.

In this dynamic role, you’ll be at the heart of our organisation, managing onboarding, resourcing, office operations, and HR initiatives, while also contributing to key projects and recruitment efforts. If you thrive on variety, enjoy problem-solving, and excel in building strong relationships, we’d love to hear from you

At Quiddity, we are driven by our core values: Care, Ambition, Respect, and Earn Trust - embodying the acronym CARE. These principles guide everything we do, from how we serve our clients to how we support each other as colleagues.

Our commitment to fostering a ‘People Centred’ workplace has earned us recognition and awards, underscoring our dedication to creating an environment where every team member feels valued, empowered, and inspired to grow.

We believe in nurturing ambition, showing genuine care for one another, and building relationships rooted in mutual respect and trust. We create a culture that thrives on collaboration, innovation, and shared success.

At Quiddity Health, our purpose-driven digital sales consultancy is committed to having a lasting impact on the healthcare industry. Every lead we generate, every relationship we nurture contributes to a healthier world. Our Mission is to scale impact-led healthcare innovations - imagine a future where cutting-edge healthcare solutions reach those who need them most.

Client & Staff Onboarding Setup
- Client Onboarding: Manage end-to-end client onboarding, ensuring accounts, resources, and systems are set up efficiently and accurately, delivering an outstanding client experience from the outset.
- Staff Onboarding: Coordinate all facets of new hire onboarding, from resource setup and orientation scheduling to first-day preparation, enabling a seamless integration into the team.

Staff Resourcing
- Resource Allocation: Track team availability, skillsets, and workloads to support effective resource planning and ensure the right team members are assigned to the right projects.
- Capacity Management: Maintain up-to-date records of team capacity and work closely with team leads for informed, timely resource allocation decisions.

Office Management
- Supplies & Equipment: Oversee procurement of office supplies and equipment, maintain an inventory, and ensure all team members have the tools they need to work effectively.
- Office Rota & Supplies Coordination: Manage the office rota to balance remote and in-office schedules and coordinate weekly shopping and office supply needs.
- Facilities Oversight: Ensure the office environment is well-organised, clean, and supportive of productivity and collaboration.

HR Administration
- Employee Records & Policy Management: Keep personnel records updated, document 1:1 meetings and ensure all employees are informed of the latest HR policies and practices.
- Culture & Engagement Programs: Drive employee engagement initiatives, including team-building activities, employee surveys, and cultural programs, to foster a positive workplace.
- Benefits & Recognition: Administer employee benefits, oversee gift and recognition programs, and support a rewarding and motivating environment.

Recruitment

Project Management & OKRs
- Track and manage projects, particularly Objectives and Key Results (OKRs), aligning outcomes with business goals.
- Regularly update leadership on project milestones, deadlines, and resource needs to drive project success.

Finance Administration
- Provide occasional support for finance tasks, including generating invoices, basic credit control, and facilitating payroll processes as directed by the finance team.
- Ensure timely and accurate handling of finance tasks to support overall financial health and operations.
- Excellent communication and interpersonal skills
- Strong time management skills and the ability to prioritise their workload and multi-task effectively
- A methodical approach to planning workloads with problem-solving skills
- Ability to work under pressure and complete tasks to tight deadlines
- Excellent computer skills including spreadsheet and data management
- Generous leave packages (25 days of A/L + bank holidays + your birthday off)
- Private Healthcare
- Salary protection and benefits package
- Telephone allowance
- Quarterly company away days
- MacBook Work laptop
- Paid volunteering days per year
- Access to selected partners digital health technology

At Quiddity Health, every applicant joins a welcoming environment that fosters inclusion, respect, and empowerment for all team members.

We are striving to have an inclusive representation within our organisation and embrace a diverse mix of talent to contribute to our award