Call Handler/administrator
3 days ago
Edwards Employment Solutions are recruiting for an experienced **Call Handler/Administrator **for a key role within a small but very busy Telephone Answering and Client Administration business, based in Dronfield.
This is a fantastic role of **Call Handler/Administrator **for people who have all-round administrative skills and are passionate about delivering high level Customer Service to clients.
Working within a small team and reporting to a Team Manager, your duties as a **Call Handler/Administrator **will include:
**Salary details & package**
- £11.44 per hour
- Full -Time Hours - various working patterns available
- Business opening hours are; Mon - Fri 8am to 6pm, Sat 9am-4pm.
- Free onsite parking
- 28 days annual leave (inclusive of bank holidays)
**The Role - Call Handler/Administrator**
As a **Call Handler/Administrator **, you will be responsible for.
- Providing and answering service to a varied range of clients in multiple sectors
- Taking accurate details for call backs
- Booking appointments for customers
- Typing accurate information
- Using Live Chat
- Updating social media
- A variety of ad-hoc Admin tasks
To be successful in this role for **Call Handler/Administrator **you must have:
- Good interpersonal and communications skills
- Excellent telephone manner
- Excellent customer service skills
- Ability to deliver tasks to tight deadlines.
- Ability to complete admin tasks accurately and follow instructions.
- Confidence and ability to establish effective working relationships both internally and externally.
- Ability to work on own initiative.
- Ability to multitask in a fast-paced high-volume environment
- Ability to work in a pressurised environment.
Do you feel you match the criteria? Contact us today
Don’t forget, find us across our Social Media platforms:
LinkedIn - (99+) Edwards Employment Solutions Ltd: Overview | LinkedIn
Facebook - (11) Facebook
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Pay: £11.44 per hour
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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