Senior Payroll Associate

**Salary level**: upto £27k pa based on skills and experience plus discretionary annual bonus (after probation)

**Job type**: Full or Part-Time (min 30 hrs week) Permanent

**Location**: Bankside 300, Broadland Business Park, Norwich (Hybrid trial)

We have recently reviewed our team structure and services and as a result we have updated our team roles and benchmarked our rewards. An opportunity has arisen to join the TaxAssist Support Centre as a **Senior Payroll Associate **to join our friendly team based in Norwich on the Broadland Business Park.

**The Company**

TaxAssist are a multi award winning Franchisor and employer. TaxAssist Accountants is the UK’s largest network of accountants specialising in servicing the needs of small businesses and self-employed individuals.

TaxAssist Direct Services Ltd provide outsourced payroll services to our 200+ strong network and their clients. Our recent successes have led to increased demand and we are looking to expand our team.

**The role**
- To ensure delivery of payroll services to agreed service levels
- To manage and process a number of franchisee and client payrolls, including onboarding and processing using BrightPay Payroll software.
- Ensure statutory payroll and pension monthly and annual returns are prepared and submitted in a timely manner
- Ensure statutory compliance on all pay related practices and guidance given to clients, franchisees and our technical support team
- To keep abreast of all statutory legislation
- To maintain Payroll Bureau Procedures in general and for each client
- To manage day-to-day pay related enquiries including pay, pension, furlough matters for franchisees, clients and our technical support team
- To assist and support the team as reasonably required

You must be able to work independently with appropriate support. You will be confident in engaging with franchisees and clients to build a rapport and offer solutions and direction. You must be able to concurrently manage a number cases for franchisees and clients.

**Qualifications and Experience**
- Recent experience in payroll services as part of an outsourced team recent experience on payroll bureau/chartered accountancy practice preferred.
- Experience with payroll management software, Brightpay preferred
- Excellent time management and workload prioritisation skills
- Excellent phone and verbal communications and active listening skills, internally and externally
- Excellent attention to detail
- Able to work well within a team

**Employee benefits**
- Respect for your wellbeing and work-life balance. Overtime and weekend working are not part of our habit. We work a 35-hour week full time and offer part time and non
- standard hours where feasible and appropriate.
- Free 24/7 Employee Assistance Programme for all staff and qualifying family members.
- A fair remuneration package with up to 33 days paid holiday per annum including a Christmas shutdown
- Company sick pay
- Death in Service Cover
- Company share scheme
- Salary sacrifice scheme
- Free car parking
- Subsidised gym membership
- An annual eye test paid plus contributions towards glasses (within policy)
- Auto-enrolled workplace pension scheme
- Study support
- Bonuses for performance, referrals and recruitment.
- We prefer to work together at our well equipped and appointed and ergonomically designed Norwich offices. Staff are well supported to work safely, comfortably and efficiently from these beautiful out of centre offices and also to work from home. We are trialling a 2/5 hybrid working pattern
- Preferential service from our in-house Financial Services team, including mortgages & protection products.
- Attendance at our 3-day biannual conference event
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know_

**Job Types**: Full-time, Permanent

Pay: Up to £27,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Financial planning services
- Free flu jabs
- Free parking
- Gym membership
- Health & wellbeing programme
- Referral programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Norwich: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Payroll: 3 years (required)

Work Location: Hybrid remote in Norwich

Reference ID: Payroll Administrator - May