Customer Operations Manager
2 weeks ago
**Title**: Customer Operations Manager
**Salary**:£45,000
**Location**: Camberley
**Benefits & Perks**:25 days holiday plus bank holidays, Private Healthcare, Life Insurance (x4 salary), 10% pension contribution, Employee Discount Programme, free onsite parking.
**Responsibilities will include**:
- Reporting on performance metrics and overseeing delivery against key objectives
- Coaching and development for individual KPI and career plans
- Monitoring processes surrounding orders and invoices, ensuring mínimal delays
- Identifying CRM enhancements to improve order processing and account management
- Maintaining an open communication environment for your team
**Skills and experience**:
- Previous hands-on experience of managing a team of 8+ people
- Significant experience of working in a customer operations position
- Knowledge of complex administrative processes
- Excellent interpersonal and organisation abilities
- Ability to work in a fast-paced, ever changing environment
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
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