Customer Operations Manager

2 weeks ago


Camberley, United Kingdom Huntress Full time

**Title**: Customer Operations Manager

**Salary**:£45,000

**Location**: Camberley

**Benefits & Perks**:25 days holiday plus bank holidays, Private Healthcare, Life Insurance (x4 salary), 10% pension contribution, Employee Discount Programme, free onsite parking.

**Responsibilities will include**:

- Reporting on performance metrics and overseeing delivery against key objectives
- Coaching and development for individual KPI and career plans
- Monitoring processes surrounding orders and invoices, ensuring mínimal delays
- Identifying CRM enhancements to improve order processing and account management
- Maintaining an open communication environment for your team

**Skills and experience**:

- Previous hands-on experience of managing a team of 8+ people
- Significant experience of working in a customer operations position
- Knowledge of complex administrative processes
- Excellent interpersonal and organisation abilities
- Ability to work in a fast-paced, ever changing environment

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.



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