Licensing Support Officer
12 hours ago
**About us**
The Housing Enforcement Team is responsible for upholding housing standards particularly in the private rented sector. The team deals with complaints from tenants about their living accommodation and has a particular focus on the licensing of Houses in Multiple Occupation. Additionally, there are duties relating to statutory nuisance, filthy and verminous premises and problem empty properties.
**About the role**
Pay Details: Grade 5 £22,777 to £24,496 p.a.
Hours of Work / Working Pattern: 37 hours per week
Monday to Friday Main Place of Work: Cardiff, County Hall
**Description**:
**About you** You will need**:
- Experience in providing customer advice and responding to customer enquiries.
- The ability to develop a good understanding of HMO licensing rules, regulations and procedures, which can be complex.
- The ability to communicate effectively with businesses and members of the public orally and in writing.
- The ability to prioritise and meet deadlines.
- To be IT literate and proficient in Microsoft software including Word, Excel, Access and PowerPoint
- 5 GCSE or equivalent, with Maths and English being desirable
**Additional information**
DBS Check Required: No
For Further Information, contact: Julian Love
Please see attached job description / person specification for further information.
Job Reference: EHS00429
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