Housing Services Officer

2 days ago

Birmingham, United Kingdom Reliance Social Housing CIC Full time

A great opportunity for an experienced individual looking to be involved in a successful growing social housing business which is very focused on ‘’making a difference’’.

**Our Organisation**:
Reliance Social Housing C.I.C (RSH) is a not-for-profit registered provider of social housing. Registered in 2018, Reliance has expanded and innovated, providing both temporary and general needs accommodation.

**The Role**:
The new starter will commence their employment to do the following duties:

- Create Submission paperwork which will be relayed to relevant local authority.
- Oversee and manage all stages of stock transfer in allocated timeframe.
- Ensure all work is quality checked and internal database is updated.
- Replace cover if any other Case Handler is away due to emergency leave/sickness/annual leave
- Report KPI’s and issues to direct manager.
- Booking properties for inspection
- Chasing providers for outstanding documents
- Managing onboarding queries
- Updating procedures according to external agency requests

**Person Specification**:
We are looking for a hardworking and confidential team player who can grow in this role. You are likely to have the following key attributes:

- Attention to detail combined with the ability to communicate accurately and clearly.
- Strong data entry skills.
- Good understanding and practical working knowledge different IT platforms.
- Motivated team player with good interpersonal skills critical in a ‘people’ business.
- Ability to work independently and within a team.

**Experience**:

- Data entry (1 year preferred)
- Administrative skills (1 year preferred)
- Social housing and relevant regulations (preferred)

**The Reward**:
We strive to be an excellent employer, providing demanding objectives within a supportive, open and honest culture.

For the right individual we have flexible conditions of employment and good opportunities for further training, development and career progression.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: £23,000.00-£26,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Data entry: 1 year (preferred)
- Social Housing: 1 year (preferred)

Work Location: In person

Application deadline: 06/01/2025
Reference ID: HSO2024

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