Shipping Administrator

4 days ago

South Shields, United Kingdom Barbour Full time

**Company Description**:
J. Barbour & Sons Ltd founded in 1894 is a British lifestyle brand, home to the iconic wax jacket we design, manufacture and market stylish functional clothing and footwear for men, women and children inspired by the unique values of the British countryside. We are the proud holder of three Royal warrants, most recently we have celebrated our 125 years and remain true to our core values as a fifth-generation family business. Barbour is sold in over 40 countries worldwide, including Europe, the US and Japan but we have our headquarters and roots firmly located in the North East of England.

**Position Overview**:
We have an exciting opportunity for a Shipping Administrator to join our Shipping Team here at Barbour House in South Shields. This role will be key to providing shipping to customers on time in full with high quality presentation and documentation. They will play a key part in ensuring clear communication is a constant throughout both internally & externally whilst working in line with objectives and the Barbour values.
**Essential Duties and Responsibilities**:

- To complete internal and external customer paperwork, inline with shipping deadlines
- To ensure forward bookings are made with customers and forwarders in line with despatch plans
- To complete any documentation or answer any despatch queries within a timely manner
- To share all necessary shipment documentation with haulers and customers ahead of despatch
- To understand and upload relevant shipping information to customer portals
- Ensure strong working relationships with key internal departments and external partners
- Ensure clear communication to management to ensure resolution of any issues
- Plan workload in accordance with department priorities, complete tasks within the required timescale and communicate progress
- To ensure shared documents are updated in a timely manner to ensure visibility to all departments
- Shipments to be invoiced in a timely manner to achieve monthly sales targets
- Ensure internal stock movements are moved in line with subsidiaries warehouse demands
- Tasks to be completed inline with business KPIs

**Skills and Experience**:

- Knowledge of shipping paperwork
- Excellent communication both internally and to external customers
- Excellent written communication skills in order to liaise with customers appropriately
- Pro-active planning / time management skills to enable effective prioritisation of workload
- Able to make appropriate decisions using own initiative
- Ability to work under pressure, within closely managed targets and deadlines
- Continually look for improvement and be committed to achieving the highest standards in all activities
- Effective Administration skills
- High attention to detail

**Benefits**:

- Discretionary Company bonus scheme
- Staff discount
- Staff shop
- Healthcare cash plan
- 25 days holiday as standard increasing with length of service plus bank holidays
- Free onsite parking
- Subsidised canteen
- Access to training and development activities to support your career development
**Additional Information**:

- Flexible attitude and approach to workload in the department
- Willing and able to participate in training and development deemed necessary for the role
- Cooperation in relation to working longer hours and assisting other departments if /when required.

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