Coordination Finance Administrator

2 days ago

Belfast, United Kingdom Connected Health Full time

**About the role**

**The Operations Finance Administrator supports the Coordination and Invoicing teams in overseeing seeing the validations, invoicing queries and system amendments. This role involves collaboration with various stakeholders, including Care Managers, Local Authorities, healthcare professionals, and training to enhance service delivery and development.**

**WHO WE'RE LOOKING FOR**:
**Compassion**: A genuine passion for making a positive impact on the lives of others.

**Dedication**: Commitment to providing vital support and care to those who need it most.

**Team Spirit**: A desire to be part of a dynamic team that values collaboration and excellence.

**BENEFITS**:
**Employee Recognition**: Be celebrated with awards - Employee of the Month, Employee of the Quarter and Employee of the Year

**Refer a Friend**: Earn £200 for successful referrals

**Free Perks**: Free comprehensive training and support, Cycle to Work Scheme, Wellbeing package, career progression opportunities and local business benefits.

**ROLES & RESPONSIBILITIES**:

- Creation and maintenance of accurate staff rotas, ensure continuity of care
- Compiling reports for invoicing, payroll and management
- Set up new clients on IT system, uploading package details before the first call takes place, prepare folders for client homes. All new packages must be on the system by the end of business day
- Maintain all client activity on IT system
- To be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services
- To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users
- To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication
- To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner
- To maintain confidentiality at all times and carry out the Company's Confidentiality Policy
- To report to the Coordination Manager any issues regarding the safeguarding of clients
- To ensure the continuous improvement of service delivery
- To participate in companywide projects
- To carry out any other tasks required by the company
- Key holder duties involved

**QUALIFICATIONS & SKILLS**:
**Qualifications & Experience**:

- 1 year recent administrative experience.
- Experience working within the Care Industry
- Computer literate. Including MS Office
- Must have English and Maths GCSE, Grade C or above
- Fast Learner | Self starter | Entrepreneurial spirit

**Communication Skills**: Written and verbal - strong telephone skills

**Relationship Building Skills**: Teamwork and relationship management

**Organisation & Planning skills**:Excellent organisational and planning skills

**DESIRIBLE CRITERIA**:

- Previous experience of rostering a team
- Understanding of legislation concerned with care provision.

**SKILLS & COMPETENCES**:

- Sound understanding of good care principles
- Ability to cope under pressure
- Calm and patient
- Ability to deal with change or emergencies
- Ability to display empathy and understanding
- Flexible and reliable
- Good administrative skills
- Ability to work at a fast pace environment
- Effectively manage an ever changing area of clients

NIOJ

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